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March 2025 by Ms. Noone
I went for an oil change 2 days ago. Which included a inspection and tire rotation. Forgot the guys name said everything looks good and listed 14 items for fluid. He said it'll be around 250 for the fluids. I said can't do it right now. Instead of him saying you have NO BRAKE FLUID you should do that atleast today, I LEFT thinking ill get it those 14 things in the summer. Thinking there was no urgency. My engine light comes on 2 days later mind you. I look under the hood baffled. I seen 1 reservoir with no fluid. I am up at 2 in the morning because I don't want a problem to get worse. NOW I have to check my oil too because my trust level is non-existant like MY BRAKE FLUID. I will never go back! Tell people what's really needed instead of 14 things. 🤨🤨😤😡 I have kids are you freaking kidding me.... I should've just went to 3D in Lombard.
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February 2025 by Alejandra Garin
I paid $750 for a battery change, spark plug replacement, and diagnostic service. However, I never received the parts that were replaced or the diagnostic report. My car is still not working, and when I tried to call them, they didn't answer.
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October 2024 by Karen Bodie
Such a bad experience with Midas they have gotten a lot of money from me over the last year my car sat there for a month because I didn't have the money I didn't expect to be hit with a big repair bill was treated like crap from ivan and the General manager Kevin, Kevin was supposed to waive 50 off the credit card application after we paid 2444 to get it fixed I took my car back today to fix my rotars asked to use the courtesy car told me I needed to have 100 deposit but someone else came in and they didn't have to ivan was very rude to me im the customer paying for the work and you treat a customer like that? they also said they would take 400 off the price of the 2444 because it took awhile to get it done and told me we waived storage fees when my car wasn't even taken up much room they had plenty of room on their lot a lug nut broke off they wouldn't even replace that because I didn't
Have enough today the mechanic should of replaced it because he broke it
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September 2024 by Bmo Mogs
SAVE YOUR MONEY!! Went for a wheel alignment and gave me my vehicle back with crooked steering wheel they can’t get a simple wheel alignment right then I can only imagine other repairs cheaper places for better work in the area just goto Firestone
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August 2024 by Mike Potoniec
Went to Midas to get an alignment for my vehicle. Noticed my steering wheel was not aligned straight while driving and handling wasn’t great. I had brought my vehicle in to my normal mechanic prior to this visit for suspension work and got new tires so I’m pretty positive it wasn’t tire/suspension related.
Midas performed the alignment, but I still had my steering wheel/driving issue. Reached out to another Midas location to check the alignment, and they stated it was most likely suspension related and that I would be charged for the work. Went to another shop for an alignment. My vehicle just needed a toe adjustment (normal part of an alignment). Steering issue and driving corrected immediately.
I won’t bring my vehicle back to any Midas location for any reason.
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July 2024 by Matthew Arnashus
Failed to fix a car leak even though I paid over a thousand dollars. Later called me to let me know they failed to replace the parts I paid for, and now there is another issue that they missed earlier.
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June 2024 by Sinu Jones
Midas does a great job! They explain what repairs are needed, which ones can wait, and which ones are most serious. They are very thorough and I feel like my car is in good hands.
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June 2024 by Deanna Wiley
Great customer service, my brakes were singing when i came in. And he got it all done in 30 minutes. Awesome ??
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June 2024 by Lisbeth Villarroel
They are simply excellent I am grateful
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June 2024 by Kevin Walker
The team is very fair and honest
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June 2024 by Tyron Webb
Great service friendly staff
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June 2024 by Nadeem Olayyan
Great professional service Edgar was very helpful and welcoming.
I had a bad experience with
Y Tesla tire and they did help me out .
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June 2024 by Dmitriy Rub
Quick and liable service
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June 2024 by Jeffery Zinck
The Team here has always been very accommodating. My Family and I have been coming here for some years now. Now that they offer a Loaner it made this current experience even easier!!!
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June 2024 by Michael Nunez
They were great when I was in a rush. Took me right away and service was exceptional!!!! Definitely will come to them before anyone else!
