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March 2024 by LOIS B.
Another Downers business that has changed its name since I was last in. it used to be called My Favorite Toy Store. Now, some of us might hate to admit it, but there is a little of Peter Pan in all of us. Don't be embarrassed, you will feel right at home in this store. There is a great selection of toys for all ages, actually for the ageless. Why didn't they have toys like this when I was that age? They have things to shake, ride, chew, watch, read, grow, manipulate, make, and wish you had thought of so you could be sunning on some beach somewhere instead of living the everyday grind. And.................. free gift wrap and a reward program. Did I mention that they welcome you to stay and play (oops, I meant shop) until closing time?
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July 2023 by Cynthia S.
I love this store. When giving gifts it is my go to store. The staff are knowledgeable and helpful. Gift wrapping included. I can get all of my holiday shopping done with the diverse selection. I pass on internet shopping because I want to touch and see what I am getting especially at Christmas time. C. Schneider
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May 2023 by Brittany Garcia
We visit this toy store fairly regularly and I’m super aware of my kid’s behavior when we’re in the store so when an employee scolded my 18 month old child for touching a ball this evening to the point that he needed to be comforted it left me with a bad taste. These are overpriced toys and we have a lot of options as parents, the staff at Target are way more kind to my kids.
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May 2023 by Connie J.
Living a very busy life, I don't normally take time for reviews; however, I felt I needed to with my experience at this toy store. I was in search of ideas for giftgiving for a young child, having a "choo choo train"-based birthday party.A young lady, who I later found out was a manager, Bridget, was absolutely amazing. She had endless ideas that were so cool and really fun. I wished I had an endless budget so I could capitalize on all her awesome suggestions! Can't wait to see the little boy's big smiles when he gets his choo choo train gifts. AND....courtesy gift wrapping included!!Definitely my toy store for all the kids' parties and Christmas (hope Bridget is working on my return visits).
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March 2023 by Stuart A.
I've purchased toys here in the past. The selection is sufficient. I've never had any issues here; too bad some of the other customers are a tad entitled.
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March 2023 by Arthur D.
Have been here many times, It is a great place to pick up that last minute birthday gift for some lucky child. You can have them wrapped and ready for delivery to the party. Unfortunately, the following experience has happened before but this time I called them on it. Recently I purchased $50+ for 4 birthday gifts for a 7 year old. When I got home I opened the bag and found only 3 wrapped presents with one that looked like a child wrapped it. I went back to the store and was told they wrapped two of the presents in one. No one asked me if that was ok. No one told me they did that. I suggested that asking if this was ok would have saved me the time and effort of driving all the way back to the store. I pointed out the shabby wrapping on the one package that happened to be the one that had two gifts in it. Further I explained how every 7 year old loves to open gifts and wrapping gifts together deflates some of the pleasure they get. The attendant just looked at me saying nothing. After a minute stare down, she asked what I wanted her to do! No apology, no sorry you had drive drive all the way back. No "yes, that's a good idea", no "I'll talk to the manager about it so it doesn't happen again", no offer of compensation for the problem they caused. She just rewrapped the two gifts and handed them back to me.
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December 2022 by Karen Rogers
Adorable little toy store with lots of stuff - wide selection of educational toys. My toddler loved everything we got from here!
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August 2022 by JoAnn M.
Wonderful store! Great selection and the staff answered all of my questions and help me find a gift for my two-year-old and five year old grandchildren.
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August 2022 by Nicole Robertson
Cute selection of toys but prices are high. Twice I’ve purchased toy vehicles there and they’ve broken within seconds of taking them out of the box because they are so cheaply made yet they’re charging $15 for one little toy truck or car.
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July 2022 by Susan Parisi
I love this place, a Downers Grove treasure. Everyone is friendly and helpful. So many toys, games and crafts. Love shopping here.
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June 2022 by Victoria Hlinsky
I love the choice of toys available that encourage creativity and build on imagination. Staff is extremely helpful and courteous.
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May 2022 by Ahmad Sulaiman
Very nice store. Kids loved it.
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February 2022 by Nicole Dodson
Cute selection of toys but prices are high. Twice I’ve purchased toy vehicles there and they’ve broken within seconds of taking them out of the box because they are so cheaply made yet they’re charging $15 for one little toy truck or car.
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November 2021 by Christi Fowler
This store has so many cool and educational toys. My problem with it is the pricing on toys that you can get at Target or amazon. For example, Melissa and Doug toys are marked up 10$ ! A play laundry set and instrument set are two examples. I even asked if they do price matching - I was given a hard 'no' - so I bought the toys elsewhere. The same Sensory bins are 16.99 at other stores. Here they are 26.99. Not sure why toys that are available everywhere else are marked up so high and they didn't care to give any explanation. I've spent a lot of money at this store over the years and have never been able to redeem my rewards. I always forget the piece of mail (my fault) so I've had my husband send a photo of the code and they won't accept it. Maybe time to update that system. Should all be connected to the account and redeemable without bringing in mail.
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November 2021 by Joseph Anderson
This is one of the main reasons I come back to downtown Downers Grove! The first time I walked in I was greeted by both of the employees and offered help right way. I found the perfect gift and got it wrapped in amazing Dino/shark paper with a gift receipt taped in without me even needing to ask. The prices there may be more than what you would find at Walmart or Target but, I know that shopping here I'm supporting a small business and that speciality stores like this are hard to come by. This place is a must go for all toy related needs and if they don't have something you're looking for they can point you to the right store that's also in downtown Downers. Side note they also give out great lunch and dinner recommendations.
