PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. The company provides a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, and mice. Customers can now shop online and pick up their orders at their local PetSmart within two hours. Select store locations also offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption services. Customers have praised the friendly and attentive staff at PetSmart, particularly in the grooming salon. Groomers like Katy, Donna, Rebecca, and Samm are described as being "so nice and sweet" to the pets, talking to them kindly and giving them pets. They are also praised for their ability to handle even the most aggressive or anxious rescue dogs with patience and care, going above and beyond to ensure the pets' comfort and safety. The grooming services are considered reasonably priced, and customers are grateful for the feeling of their pets being in safe and caring hands. Beyond the grooming services, the PetSmart staff has also been recognized for their willingness to help animals in need, such as a bird found struggling outside the store. The staff went out of their way to assist the bird, demonstrating their commitment to the well-being of all pets, not just those of their customers. Overall, PetSmart is praised for its exceptional customer service, wide product selection, and dedication to the care and welfare of animals.
It was my first time coming here, they didn’t have the cat litter brand that I saw on their website. They told me I can order it online and have it shipped there to pick up. It’s kind of a hassle. Other than that, the employees were pleasant and helpful. I was able to pick up some Tidy Cats at a reasonable price.
February 2025
wonderful selection. brought my Basset Hounds in the store!
December 2024
Rarely have any issues. Good place with good service
