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August 2025 by Chris G
This morning I had an issue getting our AquaHot RV water system to work. I spoke with Aqua and they advised to check with Precision. I emailed Tech Support and Danny replied within in minutes with the super simple solution ! Awesome system and even better customer support!
Thanks Danny and Precision Circuits !
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November 2024 by Rick Blaher
I had an issue with a load-shed system in my RV. This system shuts down specific high-current systems in a specific order to protect batteries. I thought I’d isolated the problem to a Precision Systems control board. I called Precision Systems, but it was Thanksgiving week, and I got a message that they were closed. I looked for other venders on the internet and found none, but did find a phone number for Precision Systems that I hadn’t called before, so tried that number. The line was answered with instructions to leave a message and someone would return my call. My past experience in general is that the promise of a call back by many businesses is often not honored. In this case I got the return call from an obviously technically savvy gentleman within just a few minutes. I described symptoms and was told that my control board was definitely bad. He also told me two ways I could bypass the load-shed system to make everything in the RV work until we got the board. Before he hung up, he offered to have someone from customer service contact me to order a new board. Then he called me back just a few minutes later to inform me that the customer service representative was out to lunch and would call me in an hour or so. He did not have to do that. In almost exactly an hour, I got the call from Customer Service and was assisted in getting a board ordered. Within minutes of placing my order, I received an email with an attached receipt and a tracking number for the shipment. I chose not to site names in this review because the object of the review is the sterling customer service and assistance I received. I had heard many positive comments about Precision Circuits, but this was my first personal experience. This is an great company to do business with! Google the company name and learm more about Precision Circuits and their products.
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August 2024 by Ken Leonard
Danny at Tech support was awesome in diagnosing the issue with my control board on the RV. Listened to my problem and came up with what was probably the issue. He was spot on and we are back on the road enjoying our RV.
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April 2022 by Victor Beppler
Great people and safe atmosphere
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October 2021 by James Gilley
We had an issue with the circuit board in our rv not bringing on the tank heaters. They identified the issue mailed us a panel and circuit board with the needed changes and we are in business. Great customer service and tech support. Thanks for the help!
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December 2019 by Randy Betcher
I recently had problems with my Winnebago Navion water heater and traced the problem back to my Precision Circuits One Place control panel. After speaking with their tech Danny he had me send the pant to him for troubleshooting. My part was repaired the same day it was received and mailed out to me. It’s so refreshing dealing with a company that stands behind their products. Well done to Molly and Danny for outstanding customer service!
Thank you,
Randy
