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March 2024 by Justin Lawell
Sold me a Tesla model 3, they said it had auto pilot, come to find out after the purchase that it does not. Came in the next week to get the spare key and guy makes a comment under his breath how I got screwed. They were not willing to cover half or any part of the purchase to have the autopilot installed.Update - No, I can’t purchase the subscription because it does not even have the basic auto pilot. So again, more misinformation. I asked that you cover at least half the cost of the basic autopilot that I was told the vehicle already had. I need the basic autopilot which is $3000 in order to be able to purchase the subscription for ea or fsd. I don’t even need the ea or fsd. I just want the basic autopilot.
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February 2024 by Sudheer Pillai
"I had a fantastic experience at Stars Auto Service! The dealership offers an impressive variety of reliable used cars. Mo, our salesperson, was incredibly helpful, and the finance manager was efficient. Overall, it's a great place to buy a used car, and our experience was excellent."
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February 2024 by Olivia C
Our sales person Mo was amazing! He went out of his way to answer any questions and was a pleasure to work with, from sales to management they were all wonderful and honest.
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February 2024 by chevy-_kid
Super nice ppl
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January 2024 by Isa H.
1. Very nice guys 2. Didn't explain additional $995 D&H (reconditioning fee) added to tax and title fees. True price is online price plus this $995 extra (hidden) fee. For all future customers, when purchasing a vehicle from this dealership, please be aware of this fee, this might be common practice among many dealerships, but believe this should be more transparent. Felt rushed through the paperwork and wasn't explained.
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January 2024 by Chuck B.
In 9/23, we had a great experience buying a van from Adam. We found Star Auto Works to be trustworthy and reliable.
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January 2024 by Derwin Rogers
The saleman and the entire team was great. I’m looking forward to my next purchase there. They were very respectful of my time. The last dealership that I went to literally took hours to get me done. With your company I was in and out very quickly. Thanks guys the service was great!!
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November 2023 by Gustavo Alvarado
I had bought a BMW from this place about 2 months ago, a little high mileage but I took the risk and I can say for sure they took care of it. Even now it still drives amazing, they are quick too they don’t waste time with the sales process and the only reason why i didn’t write a review sooner is I was waiting for my title as I bought the vehicle in full. They have original titles so I am very pleased with it. Although if it’s an older vehicle I do wish they had an in house maintenance free for x amount of days added on since I do have a light on for a sensor but these are known for that. I’m sure their other cars available are in top notch condition as well.
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November 2023 by Jason Stoddard
The best dealer experience I've ever had. Fast, honest, and straight to the point. They really go out of their way. My salesman, Byron, was very professional, courteous and honest. No pressure, no bull, just accommodating and willing to go the extra mile. If there were an option for 10 stars, I would have gave them that. Thanks to Byron and Star Auto Works. I'll definitely be back.
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October 2023 by scott livingston
I just bought a 2009 R-Series Mercedes from Ed. I love the car. I'm not too impressed with their fees, they are a bit high, but everyone has to make a living. I would buy from Star again.
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September 2023 by craig winters
Don't be afraid to buy from Star auto works. I was skeptical, but Adam and the crew were top notch.No B.S. no hassling, no worries.Just straight up, straight shooter.I think my purchase took all but and hour and 15 minutes and I was on my way.Great car at a great price.Thanks guysCW
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September 2023 by Naomi Woods
Excellent sales and customer service. These guys deserve recognition. From car maintenance to any post-purchase inquiries, they were always willing to help. Their prompt and efficient attention made me feel supported and confident in my choice.
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August 2023 by Carrie Butler
My experience when buying my truck exceeded all my expectations to be fair. I highly recommend this place to anyone looking to purchase a car and receive exceptional service. Thank you to the entire team for making me feel that my money is well spent.
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July 2023 by Tina Fields
The service was outstanding and atmosphere was top tier. My salesman and did an amazing job at finding what I wanted and walking me through the process.
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July 2023 by Aymen Z
Recently purchased my BMW 7 series from here and am very happy with it. Byron was great and quick in helping me get the info I needed to go through with the purchase. Management and finance team were great as well, all around good experience here.
