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February 2024 by J H
Kyle was great
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February 2024 by Tara Gaston
This was the best customer service I've ever experienced anywhere. Alex, is it unbelievable employee? You should cherish her and she just goes above and beyond the Call of Duty and she figured out how to activate my phone, which was extremely difficult due to the new technology. And she deserves a lot
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January 2024 by Antoinette Gadzala
Mo was extremely helpful and informative! It was a great and easy process. Thank you!!
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January 2024 by dan boyle
Fast and convenient. Got a great deal too!
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January 2024 by Michael Muellner
Mo was excellent to work with he was very helpful in our purchase.
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January 2024 by Ellen Hoekstra
Excellent from start to finish! Professional, knowledgeable, helpful, honest team! Would recommend 100%. We switched providers after 7 years and never encountered this level of customer service. We are very happy with out new phone and plan and price!
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December 2023 by Julie
Kyle is always amazing to work with!! My daughter and I followed him from a previous Verizon store. He is funny, kind, patient and very knowledgeable. Thanks Kyle for being so great- we are your biggest fans!!Julie and Emma
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November 2023 by Kelly Sadkowski
Kyle was great. Very knowledgeable and helpful. He even stayed after his shift to help me out.
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November 2023 by Marc Gimbel
I didn't want to switch phones but my Samsung A51 began acting up on me too frequently where the phone was working but not the display. I rely on it heavily and its very configured to my liking but had to bite the bullet. Made an appt online and Devin was waiting for me when I got there. We found a replacement to my liking and agreed to get it setup. Devin began transferring the contents between old and new. Devin was very reassuri g most everything would be transferred to the new one without issue. In about half hour 75gb of apps and data were transferred. So far it's been difficult to find anything missing and all of my configurations, accouts and data were where they were on the old phone. I'm very pleased with the help Devin provided and would suggest working with him or anyone at the store on 63rd and Main in Downers Grove.Thanks Devin
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November 2023 by William Brennan
Raul is outstanding. Very professional and knowledgeable. He is extremely patient and works to find you the best device and/or plan for your individual circumstance.
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October 2023 by Nick Griffin
Kyle was super helpful and made purchasing a new phone a seamless transition. Easy to talk to and very knowledgeable on the technology. Highly recommend Kyle & this Verizon location.
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October 2023 by Emily Stampanato
Kyle spent two hours with us and delivered exceptional service, had us laughing and made sure we got the best value. Was dreading spending a beautiful Saturday at Verizon, but walked away smiling. Thanks, Kyle!
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October 2023 by Music2Forever
Sunday crew is very lacking! Both employees were assisting other customers at their desks, fine. But the employees didn’t even acknowledge me. I waited for a half hour at least without as much as a single word to me from the employees. I just left. Unbelievable.
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October 2023 by Genevieve Franz
Kyle was very knowledgeable and courteous and we had a great time he was very thorough. Thank you!
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September 2023 by T M
Eduardo at Verizon on main St was the best. Absolutely excellent service. He was shorthanded working alone but graciously handled 2 In store customers and 2 online customers. A woman wasn't happy she had to wait and he was so patient and courteous with her. Very impressive. He made sure my new phone had all my apps and files transferred before I leftNot many understand service today. Take good care of this guy. He's a champ.
