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October 2025 by Jagansha Shivani
I am writing to report an unpleasant experience with my family. My grandmother has been filling her prescriptions at Walgreens for over a long time. I called the pharmacy to request a refill for her prescription, and the manager, Maryana, answered the call. When she asked for my grandmother’s date of birth, I mentioned that I didn’t have it at the moment but could provide her full name. However, she refused to assist me and spoke in a very rude and dismissive manner instead of handling the situation politely.
Later, my father went to the pharmacy to pick up the prescription. He was told to wait, and after waiting for about 25 minutes, Maryana asked him to stand in a long line again. This behavior was extremely unprofessional and disrespectful, especially considering that my grandmother has been a loyal Walgreens customer for over a decade.
I kindly request that you look into this matter and take appropriate action to ensure that customers are treated with courtesy and respect in the future.
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January 2025 by Vasanth Raja
Usual walgreens
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November 2024 by Jim Curry
Walgreens has always been a great pharmacy and drug store. But it seems that mail order medications are killing the local pharmacy. It's a shame, for sure.
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September 2024 by Sharyn Freed
Very helpful
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March 2024 by Jill D
This pharmacy on Belmont in DG has the most unhelpful, rude employees. Do better!
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October 2023 by Mike MacDonald
Pharmacy counter service can be rude.
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September 2023 by Frank K.
I see why all the low ratings due to rude & condescending lady named Lisa at the pharmacy counter. She said that the call was a reminder to order my prescription, but that didn't happen till 2 days after I called in my prescription with the number on my bottle to order when I had 2 pills left and was told it would be ready the next day; I didn't wait for the reminder call.Who ever is in charge there needs to have that lady retrained on customer service. Needless to say, with a CVS a few blocks away, I know where my prescription will be going from now on.
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January 2023 by Frances G.
What is wrong with these people?? I tried to use a Good RX -type of discount, and the tech only wanted to charge full retail. She was completely unhelpful and refused to acknowledge that SHE didn't know how to enter the discount into her system. I went to Mariano's 10 minutes later and NO PROBLEM, happy to see you save money, mam. Such NICE folks at Mariano's, another difference from the Walgreens treatment
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September 2022 by Jessica E.
Busy with covid boosters like every pharmacy is, but always friendly, knowledgeable, and do their best with the conditions they are given!
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September 2022 by Google user
Local Walgreens always provides me friendly, helpful service... Even in the midst of the Covid pandemic! With few exceptions, supply chain has been more than satisfactory.
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July 2022 by ciara c
This Walgreens pharmacy is very slow and takes too long to fill a prescription , they only have one worker who rings up people.
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April 2022 by Melanie La Monica
Local Walgreens always provides me friendly, helpful service... Even in the midst of the Covid pandemic! With few exceptions, supply chain has been more than satisfactory.
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October 2021 by Lynn H.
They were the worst people ever. The pharmacy tech was the worst ever. I only came to the place for the booster shot. And the pharmacy tech was horrible and was so mean that I totally asked the woman to stop being so mean to me. I will never come here again
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February 2021 by Donna Popke
Just got a "refill" that was a joke. Two refills had a shortage of pills. One bottle had 2 pills and one had 1 pill when there should have been 90. However I was charged the full price. I have to find a new pharmacy.
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October 2020 by Data Analyst
I wish I can give this Pharmacy negative stars!By far THE WORST pharmacy I ever filled my prescription in!My kid got antibiotic prescribed. I went in the AM asked about the medicine. The pharmacyst "could not find ti". After 10 mins of going back and forth she finally found it. Then somehow she did not have my information. Then we do that and I waited for like 45 mins. No medicine. I go home to work and come back at PM to find out "they need my information in order to fill up my prescription"!WTH!Lines are huge,very rude people. I guess they did not feel like feeling another prescription on put mine on a side!Disguissting!I will never go back there!Avoid that place and get your medicine filled in some place else!Terrible!