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February 2024 by Alice M.
Urgent need of more customer service! Went to this branch to cash Social Security check Dorthia had a problem finding my account? Finally after awhile she found my account. She was unhappy taking a bag of change. She told me if I ever have any questions to call corporate phone number Instead of coming in. Banks cash checks? Banks count coins? This Bank use to be the best in our community Not anymore
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February 2024 by Marissa
Dorothea is phenomenal! She has excellent customer service. She was patient and answered all my questions. She helped me set up the app on my phone so I could go paperless. 10/10 highly recommend you ask for Dorothea
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January 2024 by nancy mckernin
Just went in to cash a Christmas check. Larry is always nice and helpful.
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December 2023 by Jack Peller
Mr. Larry Gumienny helped me with an issue that arose with my account. He listened to my explanation and proceeded to explain what steps were necessary to solve the problem. The proper conclusion was arrived at within minutes and was on my way. He was very congenial and patient. A good person to do business with and has strong problem solving skills.
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December 2023 by Adrienne Kowalski
My dad and I have worked with Tanya Tymibski on several occasions and have had a great experience with her
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November 2023 by Tom P
I went to Old 2nd National Bank in Downers Grove and a gentleman whose name was Larry assisted me and he did an excellent job in knowing exactly what to do and was very courteous. Mission Accomplished!
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November 2023 by Jennifer Lawrence
Writing on behalf of my fiancé’s Dad, who is so appreciative for Tanya. She is helpful and efficient, thank you!
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October 2023 by sharon johnsen
Great people, Tanya has helped me so much, all the others are always friendly & willing to help. Been to a couple other Old Second Banks the Downers Grove is my favorite!!!
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October 2023 by Amy Jachim
Tanya did a great job going above and beyond to help us update the savings accounts for our kids that we had opened when they were infants.
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September 2023 by Catt Hall
I always have a great time when I go in. All the staff is very friendly and helpful. Larry, Jim, Tanya, Cindy, it’s and Ira are an awesome team! They all seem to enjoy what they do and make things easier for their customers!
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September 2023 by Patti Bulawa
Old Second National Bank, specifically the Finley Rd. Branch in Downers Grove, has consistently exceeded my expectations! Without exception, each and every employee or Manager I have worked with is professional, knowledgeable and helpful...offering service with a smile!!! We just experienced a potentially devastating fraud situation! Branch Mgr James Graziano jumped into action to guide me, step by step, to successfully & completely halt any losses we could have incurred! Universal Banker, Larry Gumienny, quickly joined in & meticulously handled all the important details & paperwork needed to avert any damage! These men worked in tandem on this extremely important 'project' ...our financial records!Thank you all...Tanya, too, for all you have done for me in the short time I have been associated with thisBank!! Great people, great service, great bank!!
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September 2023 by Ken Kalny
Thanks again once Tanya Tyminski for your help in my visit this week to O2 Findley. From international wires a few years ago to my current needs, you always have the right advice.Shout out to Larry, and the rest of the Findley legacy WSB staff.
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September 2023 by Grace Song
Place is ok but Tanya Tyminski is always so delightful and greets me by my name. Pretty nice of her.
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August 2023 by Kris Vojack
Tanya was excellent and put me at ease when I came into the bank to cancel and reopen new accounts.
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July 2023 by Richard Lund
She helped me out immensely. She was patient and understood the problem and gave me great advice as well. She always remembers my name, which goes a great way in this impersonal world we live in today. Thank you so much Tanya Tyminski.
