Yonan Carpet One is a reputable flooring company that has received mixed reviews from its customers. According to the reviews, the company offers a wide range of carpeting and flooring options, and its staff is generally knowledgeable and helpful in assisting customers with their selections. Several customers have praised the company's customer service, particularly the patience and diligence of staff members like Fabiola, Charisse, Don, and David Coulam, who took the time to answer questions, provide samples, and ensure a smooth installation process. Customers have also noted the high quality of the carpets and floors they have purchased from Yonan Carpet One. However, not all experiences have been positive. One customer reported a disappointing encounter with the company, citing a lack of responsiveness and a perceived "bait and switch" tactic regarding the tiles that were installed. This customer strongly advised others to avoid the company. Overall, Yonan Carpet One appears to be a mixed bag, with both positive and negative experiences reported by customers. While the majority of reviews are favorable, the company may need to address the concerns raised by the dissatisfied customer to maintain a consistently high level of customer satisfaction.
From ordering to scheduling to install, top notch all around. Highly professional, friendly, prompt. Great company. Thanks for our gorgeous carpet!
October 2025
We had a great experience in replacing our carpet. Jennifer Pile was so helpful and knowledgeable with our selection. The carpet came when promised and the installers Mario and Rogelio were very punctual, neat, and did a great job with installation. We highly recommend this establishment.
August 2025
I had a really great experience working with Jennifer Lynch. She understood my needs after our first conversation and fit me with a product that was the right price and quality for my space. I'm very pleased with her level of service and with my final product. Thank you, Jennifer!!
