DuQuoin Ace Hardware is a local business known for its helpful and friendly staff. Customers appreciate the assistance they receive, especially in challenging situations, as demonstrated when an employee went above and beyond to deliver a space heater during an unexpected cold snap. Many visitors find the store to be a convenient option for small projects, avoiding longer trips to larger towns. The staff's willingness to help is highlighted by customers who have received support when facing difficulties, such as when a tire blew or when they needed assistance carrying items. While some reviews mention that prices can be a bit higher, the overall experience at DuQuoin Ace Hardware is positive. Many customers enjoy the pleasant atmosphere, with some even recommending the store based on the excellent service they received. The store's mascot is also a favorite among regulars, adding to the welcoming vibe. Overall, DuQuoin Ace Hardware is recognized for its dedication to customer service and community support.
Was having a bad day, tire blew outside of town nursed it in to town and still had to walk a mile to get a sledge. Thank goodness for the helpful hardware person. The associates there were so helpful and understanding to my dilemma. Made a bad experience good. Thank you!?
May 2024
Great place, helpful staff, I come here often for little things with small projects when I dont want to travel back to Carbondale for the day. Love the stores mascot give him a raise!
February 2024
No problems, the gentleman working knew exactly where to send us to get what we were after. Great trip!
