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November 2023 by Frank Henry
Although, understaffed in such a small shop, the technicians did an awesome job. I watched them take care of customers in distress and still handle appointments in a timely manner! There isn’t a number of start that can amount to the quality of work that was present at Du Quoin Plaza Tire service! Thank you guys and continue doing what you do!
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November 2023 by Bonnie Henry
omg! BEST AND FASTEST SERVICE EVER!! Techs were friendly, funny, work got done quickly and expertly!! i say go see these guys and get your car needs taken care of here!! THANK GUYS!!!
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November 2023 by thebestgolfer1
Very transactional. Neither bad or good. More new people . Lots of turnover in this location. I guess you have to pay extra for smiles nowadays ?
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October 2023 by Ken Hill
All I wanted was the tires rotated and balanced. They refused to do the work and tried to sell me new tires instead. I don’t have the money for new tires right now, I’ll get them next year. Right now, I just need these rotated and balanced. Not gonna happen. They were totally unhelpful. Doubt that I’ll be buying tires there again.
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October 2023 by Al Melendez
Plaza Tire in DuQuion has always been my go to for great prices on tires and my regular maintenance on current and past vehicles. Give them a call!
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September 2023 by Alex Wallace
Jim took care of my friend and I after a horrible experience with Midas. We were very happy with how informative and caring Jim was with us. 10/10 customer service. We will be returning here exclusively after our wonderful experience on September 6.Thanks Jim ?
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August 2023 by Lassy
I’m from South Carolina. I had a tire going flat. The manager brought me in, even though he was short of staff. He directed me to where I could get a meal while I waited. Before I finished my meal, he called an my car was done. He explained the problem. I’m so thankful to find someone in a small town willing to go the extra mile to help a stranger.Thank you, Sir
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August 2023 by Don Davis
My wife is going through kidney dialysis. She had a flat tire at her last treatment. I left work when I found out that her tire was flat. Her oxygen machine was low, so I took her home and hooked her up to her oxygen. I put the spare on and drove it to plaza. I was so stressed out and it was 100 degrees outside. They got me in and out in no time at all. Thank you guys.
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August 2023 by Kane Runyon
Have gotten many sets of tires from them and they do an amazing job in a very timely manner. Recommend anyone to get new tires or an alignment here
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July 2023 by Gail Potter
They were willing to keep my car there because the two tires had gone almost flat from running over a board with nails in the road. They had customers ahead of me. However, after charging $54 my low tire gage came on in a week and same tires were low. Disappointing.
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July 2023 by Jon Camp
As I was about to leave IL for the last time I was picking up my 2016 Chevy Cruz. The oil needed changing. I didn't have an appointment and have medical issues namely a blown right knee and a cracked very lower back. The guys said we are booked but we will work you in. They didn't know about the medical conditions. They called and found that a mouse had destroyed my air filter. Top notch service and treatment! I highly recommend this fine shop.
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June 2023 by Donald Schutt
The service I received from Scott Hensley was outstanding. He worked me in on a busy Saturday, had to order 2 of the 4 tires and finished the job on Monday. He explained the process and the warranties fully. This is the first time I have dealt with Plaza Tire and it was very positive.
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June 2023 by Sherry Savka
Okay except for walking out of there with a $850 bill. I went for a simple oil change and tire rotation. They come wheeling back one of my tires that had a nail in the sidewall that couldn't be repaired. They didn't have one to replace it so I bought a new set but argued that I didn't need the most expensive. As he was walking away I yelled "and you can take another $175 off final bill." Which he did but not 10 minutes later he came back with 2 filters. Told them to replace one but not the other. The last time he came back to finalize the bill, he said I needed a front and rear alignment to the tune of $275 more that they could do while I was there. Told him I'd take my chances until I could have my mechanic look at it. Ladies, don't fall for every single thing they tell you and ALWAYS negotiate!!! You may not need a 70k mile tire or filters replaced. You're smart enough to tell how dirty they are.
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June 2023 by doug norton
Had an appointment at 1 pm. Left the shop at 5 pm. During my time un waiting room i learned that Management at this location has been put on notice to achieve monthly sales goals or will lose jobs. But asst has been promised transfer to another store but is able to keep same pay just wont have to deal with customers which he hates doing. Monthly sales goals are 130k to 140 k per month. Yes this is information that a customer should never hear but was the talk at the front counter. When my car was completed and they did test drive i was sent home with antifreeze leaking out of my car and i was told thanks for business. I spent $1200 and get sent home with this problem. No attempt to diagnosis or help . Store will never produce sales when customers are treated this way.
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June 2023 by Drew Holle
These guys are awesome, fast and reliable. Amazing customer service, extremely fast and dependable. 10/10 would recommend.
