Sparklight is a broadband provider serving over 1.1 million residential and business customers across 24 states through its fiber-optic infrastructure. It offers a range of services including gigabit internet, advanced WiFi, and video entertainment, aiming to connect customers to what matters most. Many customers have experienced fast and reliable internet, with some noting speeds as high as gigabit levels, even in small towns. The service has generally been praised for its speed and reliability, with customers feeling impressed by the performance. The installation process is often smooth, and customer service interactions are usually positive. However, some customers have encountered issues such as disconnections, delays in burying cables, and billing confusion, which have led to frustration. A few users have reported problems connecting security cameras or experiencing service interruptions during bad weather. Despite these concerns, many find the service to be a good value if reliability and quality are maintained. Overall, Sparklight is recognized for its fast internet and customer-focused approach, though some customers advise doing research before switching due to potential issues with billing and service consistency.
Easy to find and the gentleman was exceptionally helpful. Great service and answered every question I asked without hesitation.
March 2025
I had Xfinity 1gig Internet in Albuquerque it was ok ran about 300 mbs and I thought moving to small town my Internet speeds would slow. With spark light i got their 1 gig internet and blazing fast!! I'm very impressed!!!
April 2024
I'm a fairly new customer but so far it seems good. We've had some bad weather and the service didn't falter at all. The few interactions I've had with customer service have gone well. I am still waiting for them to come out and bury the cable.
