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July 2025 by Mrs. Stephenie Stephen Carter
Fast, friendly, and affordable. The manager, Chastity, is welcoming and accommodating. The building is appropriate temperature coinciding with weather conditions and very clean. The furniture is good quality and worth payments.
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June 2025 by Dennis Edwards
Great place
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January 2025 by Kanisha Pickett
I ordered a brand new washer and dryer and was referred by a friend to go online and order. The product came in a timely manner with no scratches or dents in it although it was only one delivery guy. I was done with my old washer and dryer and i wanted them to match. Spoke with Manager Laura on the phone upon delivery and she was sweet and understanding of my concern as far as payments and setting up my online account. She was professional and so was the delivery guy who made sure my product worked even though he was alone. I would recommend them to my family and friends due to my experience. Thanks
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January 2025 by jessica evans
This place is a joke! The new employees are absolutely horrid. When Ashley( not the current Ashley) and Angel were there it was amazing. I loved their attitudes every time I called! Now..... it is so bad that I am begging them to come get their couch because they refuse to pick it up! And they talk over you! Worse experience in my life
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February 2024 by William Monroe jr
They have worked with me on a couple payments always helpful
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June 2023 by Chad Ottwell Sr.
Very disrespectful customer serviceMatt from sales east Alton IL
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May 2023 by Matthew Hammock
On may 22nd and was wanting to rent something from the East Alton store but it's kind of hard to rent something when the people or (sales team) haven't answer the phone the last 2 hour's they have always been a great store when ever Heather was there
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May 2023 by William Allred
I know this will probably get taken down but I'm here to leave a message to any and all customers. My name is Will and I've worked here for a year now. Currently 04/19/2023 we are low staffed and trying our hardest to take care of all of our customers. Please do not give us a hard time as we will do our best to provide great service to you. We however could change this and not be low staffed if we got our customer count up to 600 customers. We cannot afford to hire more team members per a decision made our higher ups. We are also told we will lose one of our service vehicles if this does not change. Lots of changes, rules, policies, and guidelines have changed over the time that I have worked here. Please bring in your family, friends and acquaintances so we can better provide for you!!!!
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May 2023 by Rushee Harris
I would like to say thank you to the General Manager Ashley and her delivery team for coming through at the last minute; to help our church get furniture for our Easter Production. Ashley was very professional and took time to ask what type of furniture we needed and made sure it was delivered on time. Excellent job Ashley and delivery team for coming through.
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April 2023 by Danny P
I set up a rental online, had worked hard to make arrangements to get set up for delivery, was in a bind from relocating to the area, and needed the merchandise I ordered. This location specifically changed the terms on me at the last minute during the call to set up delivery after my initial payment had been accepted. They insist on auto pay and I live paycheck to paycheck like 99% of the customers that would patronize an overpriced, lower quality place like this to begin with. If I don't have the money in my checking, the payment needs to go on a credit card. This was irrelevant to them. No longer a customer here
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March 2023 by Sheri Carrington
Once I received help they were friendly and helpful. Seen lots of nice stuff.
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December 2022 by Cedric Hampton
I was not able to see what they had to offer before asking for my email address and additional information. I will never be able to do business with them because I don't give my personal information to anyone!
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December 2022 by Penny Flye
This is the best buying experience that I have ever had. Employees worked with me and did everything to make sure that I was happy when everything was said and done. I would recommend them to anyone!
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August 2022 by Alicia LeGette
Aarons is a good place they have work with me so much on things. And they care about there’s customers so much and they make sure there happy .
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August 2022 by KJ
Keep coming to my house leaving notes and I don’t have their stuff! The person moved
