MEDICAL WEST
Medical SuppliesHours:
247 EASTGATE PLAZA DRIVE, East Alton IL 62024 Hours
About MEDICAL WEST
Medical West is highly praised for its friendly and knowledgeable staff, with customers often highlighting the excellent customer service provided by the team, especially mentioning staff members like Sarah and Jason. The business is known for its professionalism and quick response times, ensuring that customers receive their medical supplies and equipment promptly. Many reviews mention the timely delivery of items such as hospital beds and zero gravity chairs, with the staff making the process smooth and easy. Customers appreciate the convenience of the location and the straightforward purchasing experience, often returning for multiple purchases over the years. However, there are some concerns about after-hours support, as one customer experienced difficulty when a hospital bed rail malfunctioned and found no assistance available until the following Monday. Overall, Medical West is regarded as a reliable and caring provider of medical supplies, with a strong reputation for quality service and customer satisfaction.
Most Recent Reviews
April 2026
Too hard to get a hold of. Leave messages but it’s like pulling teeth to get to really talk to someone other than answering service type people.
June 2025
Great place never have a problem there very nice and helpful staff
March 2025
Iit all starts with the extra friendly secretary, Sarah!
She is awesome and full of knowledge
The rest of the crew is also great friendly, professional and knowledgeable
I would never go anywhere else!
More Comments(21)
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- East Alton, Illinois