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“I am so happy with our new walnut bar top. It is exactly what we were looking for. The wood is beautiful and it is very high quality work. Everyone at Spiritcraft Furniture were great to work with. I would definitely recommend them.”
“Per my wife, we had an awesome experience.
Michaela guided us through the process perfectly and helped us out solving a problem (my fault) with the boxspring.
We have nothing but good to say about this Mattress Firm!”
“I first looked at options online and I knew what couch I wanted when I walked in the store. Denise greeted me and showed me to the couch. She really knew her products. She helped me with fabric choices and gave me quotes on several options. I returned the next day with my samples and met Lynn. Again, very knowledgeable about the products. Denise and Lynn were both so friendly, not pushy, I knew I would purchase from them.”
“Had a wonderful experience with Eric, the sleep expert who helped us out. Not pushy at all. Very friendly, helpful, and knowledgeable. Talked us through the options and gave great advice. We love our mattress. Would definitely recommend this place to anyone looking to buy a mattress!”
“Had a fantastic experience with Sheila! Came back to this Mattress Firm for Sheila specifically after purchasing a mattress five years ago and having a great experience with her. Just went back in last week, and was so glad to see her still at this location. She is so easy to work with, knowledgeable, personable, efficient, and not pushy. She has a consultative approach and works with you to make sure you’re getting the best value. Highly recommend this location and working with her!”
“Our experience was amazing. Kelly was awesome to work with and gave us so many suggestions and great ideas. The quality of the furniture is amazing and the customer service was even better.”
10AM - 8PM
4801 Northwest Hwy, Crystal Lake
Furniture Stores
“Some things are simply better purchased at a brick-and-mortar store, and a mattress is definitely one of them—especially when you have an experienced and knowledgeable salesperson to guide you.
Being able to try the different mattresses in person and truly experience the comfort before making a decision was invaluable. The purchasing process was smooth and straightforward, and the delivery options were excellent.
Call us old-fashioned, but we believe buying a mattress in person is a far better experience than purchasing one online. We highly recommend it.”
“La Peli Roja is super attentive, she is very patient with me because I couldn't make up my mind and the delivery is excellent on time. I recommend them to ?.”
“I love shopping at Amish Furniture Gallery in Crystal Lake, IL. Not only do they have some of the most beautiful, high quality furniture and lighting fixtures I’ve seen in years, the owners are extraordinarily helpful! We have purchased several unique pieces from them that we love and know will last for years!”
“I walked in at closing time looking for a specific bed frame. They didn’t have it on display, but promptly searched their inventory and happened to have a few left. The salespersons helping me were Brian and Neil. They were super easy to deal with and answered all of my questions. I lead customer service teams so I always appreciate when people know their business and understand the customer needs.”
“Karla was extremely friendly and courteous. She was also very knowledgeable about mattresses. The whole experience of buying a new mattress was easy. I never felt pressured.”
“I came in, just wanting to look at recliners, not knowing exactly what I wanted and what they offer on these recliners. As I was walking around, I was approached by an associated by the name of Kelly who directed me to where all the recliners are located. She asked me a few questions in regards to what I was looking for and the recliner and colors, materials, etc. I told her at that time, I was not sure so she took it upon herself to show me all that was available. Had me sit in various recliners and tell her what I thought of each one that I sat in. . She then left me and told me to experiment with whatever I wanted to and showed me the different points on the various recliners there and let me look without being disturbed. She came back. I told her what I was looking at and why and she pointed out if I had looked at these other recliners that were similar. We went around looking again. I was asking her questions and she was very knowledgeable and answered all of them.. I then found two recliners that I was really interested in but at that time I was not ready to buy because I was just starting to shop. She gave me her card. Told me that I could text or call to ask any questions or if I decided to purchase I left the star very satisfied with the attention I received from Kelly was not pressured rushed just made you feel relaxed. I called her a day or two later told her I was interested in the one recliner and then I would be in on a Tuesday to purchase. She was there there answered any questions I had went over warranties and and delivery. I purchased the recliner and left the store satisfied.. I was notified of the delivery process as Kelly had told me and now waiting for them to deliver it.. I’ve had a very positive experience with. I’ve had a very positive experience with Steinhoff and especially Kelly.”
“This store has helped me so much. Roman and Susie are the best and I appreciate everything they have done for me. I had an issue with my delivery and I contact Customer Service the experience let’s just say was dissatisfying. I was closed to canceling my whole order until I contact the store for additional information. Roman listened to my concerns and went above and beyond to ensure that I be treated as a valuable customer. I am extremely pleased with this outcome and can’t wait to experience my bed. Thank you to the teamwork in the store. You guys should train the people in the office for customer service. sincerely, a satisfy customer.”
“Tim and the staff at Rieke did a fantastic job with the design and installation of our new office furnishings. We have used Rieke services multiple times over the years, but this situation was a much bigger challenge. They were tasked with downsizing our footprint of 10,000 sf to 2,600 sq and utilizing as much of our existing furnishings as possible. We added a Nextwall glass system to create private offices and the remainder came from our former office space. Rieke coordinated the tear-down, move, and reinstall of the existing furnishings/cubes and did not miss a beat. Our new office space looks fantastic and is extremely functional. They fulfilled all of our needs and wants in our new space. - Roy Seeger, President & CEO AECC Mobility”
“This is the place to go for pool chemicals. The quality of them is far superior to anything you’ll find in a big box store. The employees are helpful and knowledgeable if you have questions.”
“I purchased a concrete vanity top from what we make and the quality was top tier. I had trouble figuring out which color to order and they actually worked with me and did not charge me to deliver a second color. It turned out perfect and their customer service was stellar.”
“Thank you so much for the amazing furniture! Jess was amazing to work with. I would highly recommend giving Hollywood Furniture a try. They were very accommodating with delivery and were very fast and friendly! Couldn’t have asked for a better experience.”
“Items can be a bit pricey, but there's plenty of interesting things to look at especially in the snack/food section that has items from different parts of the world.”
“These chairs are so well built. Don't be fooled by cheap imports... they will fail. Fire and Feast's products are built in Chicago and made to last. I cannot say enough good things about their products and their team.”
“Incredible craftsmanship and wonderful, professional people! Had two intricately cut seat cushions made to replace the original leather cushions. We could not be more pleased with the results!Thanks! Tom Britton”
“If you want quality furniture, quality service from moment you walk in the door, to delivery and financing this IS YOUR PLACE! This store is amazing from top to bottom!”
“I have been searching and researching for the right chair for my work-from-home experience. went to many office furniture places in the City and wasn't completely satisfied with the service, selection, and prices. so I decided to look into the suburbs for help and found Chairtech in Carpentersville. I contacted Marty, who was extremely friendly and informative over the phone. I went the next day to the showroom and was completely blown away by the selection and the knowledge and experience these guys had. They literally rebuild all the chairs at sight. Marty had me try out many chairs as he suggested that till I sit in different chairs, it's hard to know which chair is the right fit for me. I was actually there to buy a more expensive chair but he suggested that some of the lesser-known chairs that were not in my research list might be a better fit. He was right. I left their showroom extremely happy and saved a lot of money compared to what other places had for sale. I was there for at least two hours and not once did they make me feel, that I am taking too much time for purchasing just one chair. I highly recommend Marty and Chairtech for all your office and chair needs. These guys are legit and truly care about putting you in the right chair and not just the most expensive one. I will be back and will tell all my coworkers.”
“I ordered a vanity table & velvet chair from here and it was exactly as pictured. The table is the perfect size for my small bedroom, and the velvet, studded chair looks so cute with it! (the table actually came with a stool I just wanted something more comfortable)...Parts of the vanity table were a little harder to assemble than I expected though, so I took 1 star off for that.”
“I had owned a Hepplewhite chest-on-chest for nigh on 3 decades, and it was past time to restore it. The mahogany veneer was loose at the base, and the corners of the upper chest were quite ugly with the veneer long gone. After only 2 centuries (!), the glue had loosened, internal parts had fallen off and drawers could not be opened. And that wasn't the half of it! So I called Caledonian--one of the best decisions I've ever made. Their knowledge and workmanship are without peer. Not only did Caledonian restore the piece perfectly, but Barrie shared information about the chest-on-chest that I never would have found on my own. These gentlemen are experts; I would not entrust my antiques to anyone else.”
9:30AM - 9:30PM
5764 Northwest Hwy, Crystal Lake
Furniture Stores
“I love tjmaxx but for some reason It was my first time at Crystal Lake location, and OMG the decor for fall are amazing everything the clothes, but I was specifically trying to find something to decor my living room table and a Woman named Amy who works there was so sweet and amazing with her ideas she ended up helping me and picked cuttest decoration for my living room, she spended around 20 min helping me… it really meant a lot..❤️ Come to this store you wont be disappointed .”
“The store had nicely priced items and such a variety of everything you could think of. Wish they had more refinished furniture items but I understand how people bring items in to be refinished. Really a neat place to look around tho.”
“We purchased our 10 foot dining table about 3 years ago, and it still looks amazing. We get tons of compliments on it. Easy store to work with, high quality custom tables. Highly recommend.”
“Great customer service! Always friendly, greeting & asking if any help is needed. Will actually show you to the exact spot to find the item you are looking for. Cashiers are cheerful and always ask if I found everything okay, and call for help if you didn't find the needed item.”
“Very happy with Mark's style of consultation. Knowledgeable, but not in my face or pushy. Product is excellent. Delivery on time, by experienced pros. Excellent overall value. Highly recommend!”
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“Awesome customer service, awesome store, awesome services, great prices. As a female, it's so nice to talk to people in this industry that are not condescending. Sabrina is fantastic and helpful. Thanks so much.”