Costco Hearing Aid Store is a well-organized and clean location with friendly and knowledgeable staff. The employees have a positive attitude and enjoy their work, which contributes to good customer service. Members appreciate the benefits of an Executive Membership, including earning 2% back on their spending, with some even receiving a refund that covers their annual membership fee. The store offers a wide selection of products, including high-quality Kirkland brand items that come with a satisfaction guarantee and easy return policies. Customers find Costco to be a great value, especially compared to other discount clubs, thanks to the quality of products and helpful service. However, some shoppers find the store's assortment somewhat overwhelming, with long checkout lines and an awkward electronics section that often features outdated models. While the store frequently has predictably stocked brands, it sometimes lacks specific items seen online, such as popular food dupes or seasonal decorations. Overall, Costco is valued for its quality, good service, and money-saving benefits, making it a popular choice among shoppers.
Camille and Tiffany are the BEST! They were both so helpful and knowledgeable. Im new to hearing aids...they keep helping me have a better experience and learn about them. I was at the East Peoria Costco.
April 2025
Dave Rees in Hearing Aids is superlative. He is well prepared and meticulous. He has a positive friendly manner.
June 2024
Andrea was great! Very happy with the service provided! -Kenneth Turner
