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“I went in for the PetVet stuff but the staff was nice. My dog decided to have an accident on the floor but the employees were very kind about it. I cleaned it up and they went over it with a mop. They were really nice. I recommend this place even just for the customer service ??”
“Best Menards I have been to so far! I don't normally write reviews for larger box stores, but I just have to say, the employees here have all been super friendly and helpful the multiple times I have been here and done a purchase, return, or needed help getting or finding items.”
6AM - 10PM
3535 Court St, Pekin
Home Improvements
“Eric, the manager of hardware is amazing!! We had the worst experience in the Spfld store and they were NO help. Eric was overly kind and considerate of the situation and did everything he could to help. Backstory: Spfld sold us a broken beyond repair couch and then sold the floor model so no couch for us. Pekin had the same one in stock but no way to get it to Spfld🙄. Corporate wants a WRITtEN letter explaining the situation dropped in the mail, so that letter is getting sent and I would hope they would offer some type of refund for making us drive 4 hrs round trip to pick one up. By the time they get the letter, I’m sure this couch will be all gone! But Eric is amazing, knows his job and was extremely personable! Thank you Eric!! Springfield needs training from Eric on helping people!!”
“It was really very polite employees 3 people help me and order my stuff for me and I will go back there better than Lowe's outdoor carpet been looking for it like 4 years after 2495 that was cheap big old roll I'm very pleased”
“Ken in appliances was a gem. I had called earlier in the day frantic needing a new washer. He knew exactly what they had in stock that we could pick up ourselves this evening. He said he would be there until 5 and ask for anyone else if after 5. I really wanted to deal with Ken bevause he was so amazing on the phone. After my husband got off work we went as fast as we could to Home Depot...getting there 5:00......Ken was actually walking away leaving to go home. This awesome guy remembered talking to me and came back to show me what we talked about. SOLD.. .got the washer home and ready to go by 7:30pm. Thank you Ken.....Home Depot is really lucky to have such an awesome, professional team member.”
“We recently purchased a marble vanity top in Carrera Frost for our bathroom remodel. The initial top we first ordered was made incorrectly so that was kind of a let down but Builders Warehouse reordered it a second time from the manufacturer and it looks beautiful.Nothing but good things to say about Builders Warehouse and if you are like us and want to shop local they are one of the best!”
“Jeremy Schneider at the Peoria Branch worked with my wife and I to come up with a new design for our kitchen. He worked with us for months to revise the design and wound up supplying all of the materials we needed to complete our project. All were on time, undamaged and complete, including new cabinetry, crown molding, tile for the backsplash, hardware and quartz countertops & sink.The project is now complete and we can say we are 100% satisfied with the service KBL and Jeremy have provided for us.”
“I was at Lowe's on 1/28/25 in need of a couple items. I entered and saw no one in line at customer service so I asked the young lady working there, Katie N., for help in locating my two items. She not only located the items on her bar code scanner, she wrote down the aisles they were located in and gave me specific instructions on where to find them.
Katie N. was extremely helpful and Lowe's Peoria is fortunate to have her working for them.”
“I enjoy shopping at Menards, mainly the Washington location. The store is always so clean and well lit.
I frequent the lumber department, hardware, and the electrical department typically and always have a good experience in those areas. Keep up the great work.”
“I've had great luck ordering online and picking up at the store. The order is always ready for pickup in less than 30 minutes. When I arrive for pickup, the order arrives at my car in 3 or 4 minutes. The staff I have encountered have all been friendly.”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“Kids Workshop is awesome! Special shout out to Daniel who was running it when we went today, 06-15-24. He was great with all the kids there! A thank you to him as well for helping with my kids as I was there with two on my own, he offered to help with one so they didn’t have to wait to take turns! As well as helped fix the projects when we had messed them up. Hope a manager will see this for some recognition and to pass along the thanks!”