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“I have had horrible experience with Allstate involving a claim. Their employees have no clue as to what each one tells the customer they just want them to get them off of the phone. I have had numerous bad conversations with Allstate employees within the past couple of weeks. It was until I spoke with John Jasberg who finally shown professionalism and has tried to help with this situation. He is a real asset to Allstate.”
“Brett from State Farm was beyond helpful. He wasn't pushy. He was patient. Understood my needs not only in a policy, but worked with my busy lifestyle in order tto get one started.
He's super easy to work with, and I got a great price. State Farm wasn't even on my radar. I thought it would be way too expensive. But now I have them, and I'm grateful because I know they have a solid reputation.
I'm glad Brett reached out and made it easy to get coverage, even while I'm busy doing 10 other things!”
“Lily helped guide me to opening an account at State Farm and educated me on how much money I had been wasting with Progressive prior! she was quick with the entire process and was so easy to work with. I highly recommend going to her for any of your insurance needs, she’s the best!!”
“Brody was a godsend. I was so worried I would be spending a lot for insuring a new home and my car and he took that anxiety away quickly. I recently purchased a home and he helped me set up for homeowners and switch my vehicle insurance to State Farm. Between both policies, I ended up spending less a month than I did with just my vehicle insured with the other company. Thanks again, Brody!”
“You guys do an amazing job helping us with all of our insurance needs, especially in a pinch. Thank you so much, Melissa with helping me get insurance on my new truck on a late Friday afternoon for a long holiday weekend. You’re the best! ?”
“Caitlin at Trent Fairfield State Farm is outstanding. She thoroughly answered all of my questions and assisted me with setting up monthly automatic payments for our vehicle, home, and umbrella policies. Caitlin is knowledgeable and very friendly. It’s nice to talk with someone who puts you at ease. Thank you Caitlin! You are a gem!?”
“Adam was exceptional to work with! After 30 years with the same insurance company, we decided to make a change, and he made the entire process a breeze. I highly recommend contacting Adam for a quote!”
“Hayley is amazing! This has been the best experience I have ever had when switching insurance! Hayley was very friendly and took the time to answer all of my ridiculous questions. Hayley was very knowledgeable. I am so glad she was able to help me find a better quote! I wish I would have switched sooner! ?”
“Adam and Mary were excellent throughout this process but I struggled with other State Farm employees being misleading and I feel the Phoenix group did not do right by me on my claim!”
“2 things:
Staff here are always nice, and will do their best to make sure you're taken care of. I can never thank everyone here enough.
Secondly, customer service to the direct branch (not my agent) is just as dedicated and helpful. Shout out to Debbie. ?????”
“Isaac made this absolutely shocking how smoothly and easily as well as quickly it went. He really knows his stuff and he saved me so much money I couldn't believe it so I could not be happier. I would recommend them to anyone.”
“Kaylie is fantastic at her job. She needs to have her own clients & office. I'm client #1. She always finds time to listen and find answers if she doesn't have them. She has a bubbly personality, is pleasant, and understanding. She's the best! Give her a raise!!”
“I love Kris. Informative, easy to talk to, responds quickly. He just did an excellent job for me, and I switched ALL my insurance coverage to him. Thank you for all your help!”
“Recently switched all our insurance to the James A Robert’s Allstate agency. Elisabeth put all the quotes together in a timely manner, and then helped to customize and adjust coverage to fit our needs. It was a pleasure to work with a knowledgeable insurance person. We ended up saving a lot of money on insurance with this agency vs our previous carrier of 12 years. Thank you Elisabeth and James for the great customer service.”
“Greg is wonderful! He has a great team that's always very helpful, they always provide excellent customer service.
They will get you and your family covered with the proper insurance that fits your needs.
I HIGHLY recommend reaching out to him today!”
“The associates are helpful, knowledgeable, and have great interpersonal skills. They and Mr. Burwell are always prompt in getting back to me, and really seem to care about our wants and needs. We have been with them for over a decade and highly recommend them.”
“I switched to State Farm about a year ago and had the pleasure of meeting Mark Shipp I have to say he is by far the best agent I have had very detailed, patient and professional anybody wanting to switch insurance companies, go see Mark Shipp he'll definitely take care of you”
“Aaron Simmons State Farm Agent has been my agent for over 25 yrs. Wherever I move, up North or South Aaron's Office has gone with me. Whatever, I need Tammy makes sure I get it. Thank You all for what you do. Blessings for many more years of service and doing what you do.”
“If you're a "snowbird" you need Jay & his team! We live between FL & IL & own property in both states. Jay coordinated our coverages with our FL agent and eliminated the mind-boggling task of keeping track of it all! We recently had our car stolen out of our driveway and had to contact Jay on a Sunday holiday weekend. He responded immediately and guided us through what we needed to do in a very traumatic situation.”
“Darin has been fantastic to work with on our small business policy. He was helpful, thorough in explanations, and efficient in getting everything taken care of so timely! It’s been a smooth, stress-free experience, and I highly recommend Seibel Insurance Agency for any insurance needs.”
“My father started using Gary Welch many years ago and when he passed away I kept him/them as my office and agents. I have never had any issues and the personal feel makes it even more worth it.”
“I’ve used Chuck Harris & Son since I was 16 and got my first car. Always willing to help when I need them with fast and friendly support. Top notch people here!”
“Brain is an awesome agent, every concern ive had has always been taken care of, an he has always treated me well when it comes to claims, or any questions about my policies. One of the best in the area!!!”
“Rich has been in this business for many years. I remember being a small child and going into his office with various family members. I turn 40 next week...no longer a child. I recently had to inquire about a vehicle/policy information from the office and received such great help from the staff. Could've easily avoided my request but didn't. She obtained the info I needed from a policy that was over 20 years ago despite me no longer being a customer (moved out of state). You don't just get the Rich Dierker Agent, you get the amazing/friendly staff that treat you like you are family!”
“(Translated by Google) The agent is very kind and always answers my questions and has helped me manage the application, in addition to helping me get the best price.(Original)Muy amable el agente y siempre responde mis dudas y me a ayudado a manejar la aplicación además de que me ayuda a tener el mejor precio .”
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“My services at state farm insurance company with Mrs. Jamesetta Porter was very good and no problem at all with the policy that I was looking for on both of the trucks and changing insurance company on my house as well. Very respectful team that she have and Mrs. Yolanda that help me on everything was great.”