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January 2024 by Helene Vrooman
My new car purchase experience with Uftring Subaru was the best car buying experience I have ever had hands down. My salesperson, Red, was awesome to work with.
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January 2024 by T B
*BEFORE YOU BUY*I am not somebody who leaves Google reviews, but want people to be aware of the type of business that is done here. I attempted to purchase a vehicle from Uftring… Even went as far to put a $500 hold on a vehicle that was in transit. I was told that they (Bryce in sales) needed my social security number to “look up my credit” to put the vehicle on hold; apparently this is standard. I specifically asked if it was a hard inquiry and was assured it was not and apparently required for the hold.1 hard inquiry later… On December 14th, we respectfully couldn’t come to an agreement on a final price of the vehicle and I asked for the return of $500 hold. I was told it would take 2-3 business days. Five days passed, I figured it was just taking awhile. I texted Bryce, letting him know I still hadn’t received the $500.The next day, I received a picture of the $500 refund confirmation. The date of the refund transaction was December 21st, a week after I asked for the return; why did this take a reminder five days later and would the money have been returned if there was no checking in? Who knows. I try to see the best in situations like these, but I genuinely felt that I was being misled from the first conversation.Side note… Ended up driving a little further to Serra Subaru in Champaign to purchase a vehicle and was nothing but pleased. I also had put the car on hold there; no social security number asked for and no hard credit check done; despite this being “standard” at Uftring.
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December 2023 by Kane Maberry
I had a wonderful experience with Rob.Uftring does a full inspection on each of their vehicles and fixes them before putting them on the market- which is highly admirable. The sales team is friendly with character. They'll take good care of you!
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December 2023 by Sabrina Marlin
I had a great experience working with my Salesperson, Red. He went above and beyond to ensure a smooth process. He knew what car I wanted & found it. My experience with Subaru continues to be great. This is my 3rd Subaru. I will continue to go to Uftring, and I look forward to working with Red in the future.
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December 2023 by Candi Youngblood
Bryce was our salesman and he was very kind, helpful, patient, and accommodating to us. The whole experience of purchasing our new Forester at Ufting was great. We have no complaints, and would absolutely recommend anyone looking for a new car to visit the team at Ufting Subaru.
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December 2023 by Doug Baughman
We’re loving our new Subaru Forester! Many thanks to Dave K. and Nelson A. for locating a vehicle with our color choice in Tinley Park and handing over the keys in just 3 days. Much appreciated!
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November 2023 by Ed Choate
My wife and I now own our 3rd Subaru thanks to this great dealership! Other dealerships weren't even bothering to return our calls/texts nor talk to us much less negotiating in good faith. Thank you UFTRING for your patience and assistance in making this purchase possible.
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November 2023 by Donna Gass
Everyone was so helpful. Red helped me get everything set up...walked me thru it all. Nick helped me figure out the control panel, and went way out of his way to help me in general.They (Uftrings) have a great bunch of employees and should be very proud oftheir staff!!
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October 2023 by daniel fidler
I recently purchased a used car from Uftrings in East Peoria, I had 3 big takeaways most positive 1 negative from my visit, 1st is the inventory.There was a ton of selection available both new and used, and a lot of variety of makes and models. 2nd is our salesman Kendall was an awesome guy to work with, sometimes going to dealerships you have to deal with those “sleazy” sales person types and Kendall is far from that, seemed very genuine in trying to discover our needs and what exactly we were looking for and in the future we will definitely be back to work with him, he even came in on his day off to help us out and also stayed after hours for us. The 3rd which is the one negative thing I would have to say about our experience was the sales manager emailing me back and fourth trying to work out a deal, felt like he was very condescending in our exchange, I understand that as my situation was probably more difficult to accommodate than others however I didn’t appreciate it. Other than that we had a fantastic experience with Uftrings.
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October 2023 by mary reichel
What a fun experience! We worked with Bryce, who was knowledgeable about Subaru’s and made the process enjoyable with no pressure. Bryce was professional as well as patient with us “old folks!” He was helpful in helping us obtain the Subaru we wanted and when our vehicle arrived, walked us through all of the features and perks that came with our car. My past experience with buying a car was like pulling a tooth, a needed procedure but painful. Bryce made the whole experience fun and we obtained our dream cat. Thank You Bryce and Thank you Uftrings!!
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October 2023 by Alyanna Andres
Uftring Subaru made it easier for me to purchase a car especially with talking to a credit union. They were also very responsive with my questions and requests. Rob (sales rep) and Roman (finance manager) did a great job in assisting me. Thank you again!
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September 2023 by Angie Drummond
Great experience! Sales person was extremely knowledgeable and explained in detail everything about our new Subaru. Transaction was quick and easy with the finance manager and very happy with our trade in value.
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September 2023 by Sarah Nesbit
I had a wonderful experience with Uftring Subaru. I was nervous about buying a used car and they took great care of me. Dave Koehne was my sales person and he provided great customer service. I found a used Subaru that I love. The Uftring team was able to find a bank offering a loan payment that worked with my teacher's budget. At the urging of my co-worker, I had my car inspected by a local mechanic and it passed with flying colors. It's been a week with my new car and I just love it so much. I highly recommend Dave Koehne and this dealership.
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September 2023 by CARL GRUBB
Our recent purchase with Uftring was with Kendall. We went there not knowing exactly what we were looking for. We were introduced to Kendall and he immediately made us feel welcome and at ease. He was there to find the right fit for our needs and that is exactly what he did. After several test drives we immediately knew that this was a gentleman that was interested in finding us the best automobile for us. He was not only very knowledgable about all the cars that we test drove but he was not just selling a car but the right car. We are very pleased with our choice. He is a very kind and knowledgable man and one that we now consider a business acquaintance but even more importantly a friend. Thank you Kendall for your expertise!
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August 2023 by Kenneth Roth
Our experience at Uftring Subaru was fantastic, Travis did an excellent job of explaining the features (and very knowledgeable) of the Ascent to us.My wife and I agree that dealing with Travis has been our best experience of buying a vehicle in our 45+ years. Hope to be able to deal with him on our next vehicle!Thanks,Ken & Deb
