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September 2023 by Jennifer Broyles
I absolutely love this place! PJ always listens to my needs and concerns with vehicles. He puts forth effort to find the best vehicle for me and my family every time (repeat customer). The financial team is great too. I highly recommend Uftring Ford!
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September 2023 by Amy Bearce
The entire experience was nothing short of easy, informative and fun! From manager Kenyon to my wonderful salesperson Chad to finance manager Roman...all were above reproach. Also Donna and her front desk team were just lovely. Thank you all!!!!
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September 2023 by Robert Beckner
Extremely easy to shop and no pressure to purchase. Dave Koehne was very polite and knew vehicle info & stock. My wife commented on how much "fun" she had. Very pleased with vehicle, experience and staff. Steve in finance department was informative and so easy to work with. Such a nice facility and again - such great staff!
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September 2023 by Brian Lagron
John Applen is an outstanding salesman. John was very thorough with showing my wife and I the ins and outs of our new vehicle. John and Uftring Ford kept their word with price protection and selling the vehicle with the agreed price we signed off on nearly a year ago. If in need of a vehicle stop in and see John. John is the first cubicle on the left when you enter the front main doors of the dealership. Thank you John for being an outstanding salesman!
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August 2023 by s petersen
Took 9 months for Uftring to get my 2023 Superduty from Ford but Kenyon took every phone call from me concerning when the truck would be built and delivered. Upon delivery some of the high tech questions could have been answered better but I understand the new info screen is complicated and I’m going to have to learn as I go. Steve in the finance department was efficient in preparing the delivery paperwork and explained service contracts well. From my sales department experience I rate this dealership 5 star.
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August 2023 by Jason Wallett
Me and my girlfriend went in to purchase a certain car we knew was already on the lot.We asked for a sales representative, and were approached by John. He took care of us the whole time, and was a very comfortable rep to deal with . He made the process go quick and as smooth as possible. He answered all our questions and explained all the car details thoroughly. He even helped us program our phones to the Car. We were both very happy with the experience and the purchase.Sincerely Jason Wallett
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July 2023 by James Randell
I have 3 open recalls on my 2021 F350 that Uftring refuses to complete. Was told on the phone “Sure we can get that in and do those recalls for you”, then when they learned I didn’t buy it there, I was told “They’re not taking any new customers”.(Hey Uftring, if you would have had any F350’s in the spring of 2021, I would have gladly bought it from you.)
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June 2023 by Cindy Barnett
We had the BEST experience with Kendall at this dealership. We live in STL and after a long hunt and multiple dealers, we knew he was who we wanted to purchase from. Thank you so much for all you did for us, you made this happen!
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June 2023 by Paul Smith
Honesty is the prime word I would use for salespersons Chad A, Manager Kenyon W. and The Uftring family. They are true to their word and worked hard making all the changes I made on my 2023 Maverick during the waiting process. Salesperson , Kendall H. was my closer for Chad while on vacation and was super friendly and a very personable salesperson. They all worked very hard for me. Everyone at Uftring works as a well oiled machine from the initial sale to the signing of documents. They all work as a team!
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June 2023 by Chris Doyle
Viewed a vehicle online, negotiated a price. Which meant paid full price. Couldn't get there immediately as it was a two and a half hour drive each way. So put down a $500 deposit. Upon my arrival it was front and center ready for me to drive. Did so and upon putting it in park, I wire the money. Then waited an hour and a half for paperwork to be done.They knew that I was coming for 2 days. They had all the information they needed to have everything ready. Felt that it was inconsiderate and unprofessional.
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June 2023 by Connie Schultz
Great service and very helpful and friendly staff. They helped me out of a bad situation when my SUV thatI had just purchased from them just a month before got totaled. They helped me find another SUV and in a color I liked. I even went back and bought a car for my son.
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May 2023 by J. Spidle Sr
Visiting from FL and scheduled an oil change here. When I arrived I mentioned there was an issue with my info screen but if they didn’t have time to check it I could make another appointment. They serviced my vehicle plus discovered the issue with the screen. New part immediately ordered. You can tell these folks care about their customers. Thanks Taylor, this is how all service departments should be run!
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April 2023 by Arlene Wyss
I live in St Louis Mo. There are dealerships in the St Louis Mo metro area that would not go through all the hoops that MO requires but yet this dealership did. If you see something that you like, give them a chance. One of the better experiences of buying a new car. I really like my truck!
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April 2023 by Jason Wallace
I came in dirty from work, everyone treated me with respect. My salesman Dave K. listened to me and worked extremely hard to find a compromise. In the end my wife and I both drove out in New vehicles. Thank you Dave and manager's of Uftring Ford of East Peoria.Jason (Iron Workers Local 112)
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April 2023 by Madisyn Watkins
Dealers were very friendly, all I had to do was let them know the cars I was interested in and they took care of the rest! I bought a 2019 Kia Optima and I love it so much! Thank you guys again for all of your help!!