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March 2024 by Luz Martinez
One of the DIRTIEST pilotsWe reserved a shower through the appAs we walked in the shower noticedtrash can bag was full of trashtoilet had hairs and toilet paperAnd the most important the shower had no cold waterWe ask the cashier for help she ask maintenance person but didn’t had a responseShe helped us getting another shower and the door wasn’t opening and when she opened it with her key that other shower was exactly the same full of trash with hair from the previous personThe shower handle was loseWe appreciate her help and tried not to loose it with her plus she’s pregnant and didn’t want to give her a hard timeShe did what she couldBut it is TOTALLY NOT OK with places like these not to treat their costumers like humans TRUCK DRIVERS deserve a better place to take a shower after 10 hrs of drivingYes we understand some aren’t the cleanest but most of them ARE please be more humans with them at least make your employees do their job like they’re are supposed to
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March 2024 by Kekasmai Lovz
This is what I just woke up to... um, you see that trailer between all the others, that's where the other spots are. Now I get it, people make up spots all the time, but there is not enough room to get out without tearing up someone's truck or mine... Pilot, do better. This is ridiculous.
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March 2024 by Hilario Nieto
Good place and plenty of space
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March 2024 by suo D
Make sure not let cashier stole your money. Always ask for a receipt and double check.
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February 2024 by Xenia Yesul
Being in a truck all the time OTR u have no choice but to use travel center facilities and most are clean and the showers are usually ??. This pilot location though the showers/bathrooms looked like they had not been cleaned in a while there was dried pee all over the toilet and just not somewhere u would want to stop; also rats everywhere in the parking lot. Like the size of my small dog rats.
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February 2024 by Cali “CJ” Johnson
To all drivers/those who wanna shower…. DONT! Just don’t! No hot water! I seriously turned the water on got the shampoo in my hair and poof warm water was gone! I had to cowgirl it up?! Ripped furniture in the shower and dirty as well! I give it 2stars cause the rest of the center is great, amazing customer service from all cashier ladies and even the Subway lady was amazing with perfectly done sandwiches. I even over saw the taco bell ppl happy. So win win but COME ON fix them showers
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February 2024 by Amber Conklin
I just love this Pilot the Subway and Taco Bell are amazing to and im not just saying that because I'm a Subway employee there ? I absolutely love this location hence to why I love my job so much there ❤️
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February 2024 by Fabiano Ramalho da Costa
One of the worst in the Pilot network, people unprepared for the job, dirt, lack of security, a crowd of people at the entrances to the baths, the worst part of it all is the bad manners of the employees and the disregard for our customers who we leave thousands of dollars every time. days in places like these, incredible racism, I looked at the employee's uniform to address her by name, she didn't have her name, I asked her her name and she asked me aggressively why she wanted to know her name, I have never seen so much racism from black people towards the white race as I saw in this place, I will never return here, a place to forget that exists, if you need a truck stop, look for any other option!
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February 2024 by Sam O
One star for the place.It's filthy dirty.This place needs to be burned to the ground and made new.5 stars for the people trying to do their best.My guess is they're overwhelmed.
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February 2024 by Zzz Noon
most pump not working wrost place!!
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January 2024 by Tommy D
Clean and friendly
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January 2024 by Drew Carter
The showers are dirty the walls have all this old dust like the haven't been clean in years. Also the floors and around the toilets look terrible this place could use remodeling.
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January 2024 by Christopher salters
Seems reasonably clean to me
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December 2023 by Kinsi Keys
It's a dam shame you have to set in a fuel island waiting for ignorant people to decide its time to pray then get fuel while holding everyone else up along with drivers that will start to fuel then leave there truck to go inside for 30 minutes while the fuel pump nozzle is in there tanks they have no damage decency here at all if you gonna pray then move out the fuel island
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December 2023 by Kinsi Strickler
It's a dam shame you have to set in a fuel island waiting for ignorant people to decide its time to pray then get fuel while holding everyone else up along with drivers that will start to fuel then leave there truck to go inside for 30 minutes while the fuel pump nozzle is in there tanks they have no damage decency here at all if you gonna pray then move out the fuel island