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December 2023 by Shekinah Boyd
I have a wonderful welcome everytime I go into the branch at 8405 State Street in East St. Louis. The tellers give you a "hello" when you come in and they're polite, efficient in helping you conduct your bank business, and they always thank you for coming in. That is what I like in customer service.
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June 2023 by Paul SingletonSr
Representative of bank understood all angles of my needs and approached me in the way that I fully comprehend what would be accomplished through the services provided.
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October 2022 by Stephanie Williams
The customer service is wonderful. Every associate inside the bank greets all the customers and get you in and out. It's super clean too. This bank also allows you to receive your direct deposit 2 days early. If you're in need of anything please stop in. You will not be disappointed.
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January 2022 by Mzlady Libra
This hood bank will have you in the drive tru for 30 minutes to hour and the line is not long only a few cars ahead of you they service is so dam slow they will get you hit in the head waiting on them
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July 2021 by Crystal (CrissieCriss)
I actually bank with another bank but my bank is 4 hours away. This is the closest bank to me....The ATM fee of $4.00 is just way too high in my opinion.
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October 2020 by Kesha Bush
The workers make you feel like family
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August 2019 by Carr Hettick
This bank branch is great...everyone in the place treats you like family...the branch manager is very kind and knowledgeable..
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May 2019 by LaShawnda Woodson
When are you going to tear this crumbling building down? Please make it soon! Thanks in advance
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August 2018 by Chandra White
Ms. Cox is very helpful with all my needs. She has always been patient with me and my childrens question and concerns. She makes sure we understand every aspect of or accounts and how to use them.