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December 2023 by priyank shah
Worst Experience ever!! They r slow, non cooperative, non-friendly and they dont explain their rules before opening an account. After you open an account they give hard time depositing money, checks and they charge for small small things which other banks dont charge at all. Never going back!!
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October 2023 by Mybiz
Good bank, knowledgeable people, no regrets.
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September 2023 by Terri Luce
Always helpful and friendly. I appreciate their hard work!
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March 2023 by Sam
Really surprised people have had negative experiences here. I love my FCB people. Theyre always so nice!
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March 2023 by Sam Potter
Really surprised people have had negative experiences here. I love my FCB people. Theyre always so nice!
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March 2023 by Val Smith
I was preparing to take a trip and stopped at FCB to notify the bank. MaryJo did all the work (debit card and cash) and had me on my way quickly. Great staff and bank.
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March 2023 by Memento 2015
Really surprised people have had negative experiences here. I love my FCB people. Theyre always so nice!
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December 2021 by rachel G
I LOVE this bank. They treat people like people instead of an account number!!
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July 2020 by cheri horstmann
Our teller did such a great job handling our needs. It’s always a good feeling when your teller is so friendly. Thank you FCB
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July 2020 by Jess Horstmann
We had a very pleasant experience with their loan officer. The entire staff is pleasant and makes you feel at home banking there.
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July 2020 by Kimber Kim
It was obvious they were busy today which, in my opinion, is a good sign of the economy but they were so helpful and kind. I love that I can pay utilities here too. Even with covid-19, I'm able to do most things necessary thru the drive thru. I don't leave many reviews but felt I needed to today because I could hear the person in the next lane not happy about sending in a license. I was asked also to send mine in and didn't mind the extra 10 seconds to verify my identity with all of the scams going on now days. Thanks for putting up with us all.
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July 2020 by Nancy Bailey
Horrible customer service teller in drive thru was so rude I told her to send my stuff back and I was going to Troy branch where they are super nice.
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June 2020 by Phoenix Fiore
Probably one of the worst FCB banks to got to. Terrible customer service.
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June 2020 by Rich Far
I deposited cash the atm took the cash now i get to file a dispute with the bank to correct their mistake and wait until Friday for my money ... the customer service at this bank is pathetic
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April 2020 by Heather O
I received the worst service. I have ever received at any bank. They refused to accept accountability for their error. Then it last guy I spoke to, was condescending and told me "that's fine. You're allowed to feel how you like". I let the lady before him know, that I would probably be taking my business elsewhere. She said "that's fine" "do you want me to make an appointment to help you with that"? Mind you I've banked with them 5years, and referred several customers to them. Also have two accounts with the, but they didn't appreciate my business, so I'll go somewhere where they will.