-
June 2024 by D K (EltonHagar)
Very poor customer service! It seems that everyone we interacted with was very rude! They pride themselves on having someone help you load or unload your return, the kid they sent out to help was holding the cart saying that he couldn't let it roll out into the parking lot and didn't get up in the truck to help out getting a dishwasher out, I told him I would hold the cart and he could help unload the dishwasher that was damaged in shipping! Go to Collinsville and stay away from Fairview Heights! Rude people.
-
May 2024 by Kriss Millam
I don't know what the Home Depot does to keep their people So happy!!
I've been in several of them throughout several states. Are they robots??
I definitely feel better about the pricing and the availability of most things I'm looking for at a Home Depot ????
Currently I am in Illinois.
-
May 2024 by Brad Neal
Big store with lots of items, you can easily get lost in here looking for things though.
-
May 2024 by The Wallner Team
No one working the checkouts
-
April 2024 by Fred Gowin
The world's biggest home improvement store. I can always find what I need here.
-
April 2024 by Judy Masinelli
Found a great rug. Excellent Associates in the flooring department.
-
April 2024 by William Weck
Employees always willingly helpful at this location. Last time I stopped in to get a drill driver kit and the gentleman went out of his way to help me pick out the best option for what I was hanging and assembling, and tonight I went to pick up hanging flower baskets for my deck and they helped me with more than just my questions and offered advice and even told me I could bring in my perennials that didn’t make it from last year for my money back if I wished. All of this service both times on it being less than an hour from close, which was a positive. I did not get any names but all the staff I’ve ever encountered at this location always seem to be happy to help. I will definitely be back soon in the future for my upcoming home projects.
-
March 2024 by Shawn Turner
Hit and miss on who going to help, but those that do are stellar. The older guys are really helpful. The younger guys behind the desk are jokey jokey with each other looking at you. The females get it seem about business.
-
March 2024 by James “SHANKS” Shanks
Not a huge fan of HD or the other one but like Walmart they have it on lock
-
February 2024 by Bobbie Bares
Staff very knowledgeable and helpful. I'm Greatful
-
February 2024 by Chris
Self checkout completely shut down. One person on register. Long line. 3 employees watching from return desk. No initiative. Just standing there watching customers. Last time. Never again.
-
February 2024 by Charles Caudill
Love HOME DEPOT but they need to start moving away fast from all the China made products. We need more American made. This will boost sales bring back some pride create jobs good for America.
-
January 2024 by Macey Deming
After a mix up with a large pickup order with another employee, Lacey was able to arrange for our pickup order to be ready within the hour!! Spectacular customer service and care!
-
January 2024 by Mrs Wilson
I went here trying to find some screws. They put so much effort with making sure I got what was gonna work.
-
January 2024 by Christopher Robin
They have just about anything if you can find it
