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September 2022 by Erica Lyn
We were told our mattress would be in 3-5 weeks... it has now been 8-9 weeks and we still don't have it. Hopefully we will get our mattress since we already put down 1000$ on it.......
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January 2022 by Jeff Reppenhagen
They finally delived my matress 3 months late an it is a piece of S. Try to warranty ya. Get all excuses. Do not buy here. They do not stand by warranty or products
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November 2021 by Erica LowerY
We were told our mattress would be in 3-5 weeks... it has now been 8-9 weeks and we still don't have it. Hopefully we will get our mattress since we already put down 1000$ on it.......
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September 2021 by Kal Quinn
My husband and I came into the store for a last minute mattress purchase and David really came through for us! We had pretty specific needs as we didn't have a ton of space in our vehicle. Right off the bat he begins showing us mattresses that come rolled and could fit in our compact car. He was very detailed and led us through everything including a mattress protector. When I asked about wedge pillows, as I need to sleep on a slight incline, he gave me an amazing alternative Zero brand pillow that I love. No more leaning tower of pillows for me! Thanks David!!
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August 2021 by The Seven Hills
Made purchase and never received it. For over 6 weeks told they were expecting it anytime (originally told 3 weeks, at the latest 4). They stated no way they could check order or track our mattress. Finally had to cancel order, which told due to “glitch” when purchasing may take quite a bit of time to have refunded.
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April 2021 by Jessica Gartee
Second time I have made a purchase here. I did not catch the mans name but he was very helpful and kind. We have a large family so needed to purchase several mattresses. He was patient and helped us find what we were looking for and at an affordable price. The prices are the best I have found and great quality mattresses. I highly recommend to everyone.
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September 2020 by Mali Fish
My husband and I came into the store for a last minute mattress purchase and David really came through for us! We had pretty specific needs as we didn't have a ton of space in our vehicle. Right off the bat he begins showing us mattresses that come rolled and could fit in our compact car. He was very detailed and led us through everything including a mattress protector. When I asked about wedge pillows, as I need to sleep on a slight incline, he gave me an amazing alternative Zero brand pillow that I love. No more leaning tower of pillows for me! Thanks David!!
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August 2020 by Sam Clemens
Great experience! David took his time to explain different mattresses, foundations and frames, so that we could make the right choice and, we did. Fantastic job David!The mattresses were delivered on the scheduled date. We were called the evening before and given a two hour window. The men delivering our mattresses called forty-five minutes before their expected arrival and were on time. They were courteous, friendly, polite and professional. Fantastic job guys!
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August 2020 by Kristi Sutter
Eric was the best sales associate! He took care of us & gave us a great deal ! 5 star service !
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June 2020 by Robert Schneider
Third time I've purchased here. Always friendly and courteous. Great products and prices.
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November 2019 by Ping Patrick
The inventory at Mattress Direct, Edwardsville , have lots of high quality mattress with different price range. The store is well organized. The store manager David welcomed me. He was very patience to listen my description for the mattress which I have in mind. He showed me different grade and price range for the mattress. It helped me to decide. I am satisfied with my choice. He is a good professional salesman. He recommended the protect cover for the mattress. It is a god ideal.
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November 2019 by Derrick Taylor
David was very helpful and polite. Great shopping experience!
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October 2019 by Karen Kohler
nice service
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October 2019 by Jen M.
Above and beyond. The manager David listened to not only what we really wanted but our budget! We were able to get a mattress that fit us both and have been sleeping great.
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September 2019 by Big Al
Friendly help. A bit pricey.
