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December 2023 by Ms Reba Brown
Excellent Customer Service. Very professional, and Helpful. They stayed in communications with me, with what was going on. I Loved everything about the experience with this Meineke. Great Service. Definitely coming back.
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December 2023 by Carlos Serrano
We were able to make an appointment and be seen on the same day. I like how they use a software to keep you informed on the status of your car and the repairs it needs. Our car was fixed and ready to drive the following day.
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October 2023 by tony gallegos
Very satisfied with my service. Got my car back after a few days and the process between Meineke and the Warranty company was so easy. Every time I called to check in on status of repair or questions about the warranty coverage the people there were always respectful and super helpful.Services: Electrical
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October 2023 by Jordan Weaver
If I could give them 0 stars, I would. But I give them 1 for the assistant manager because he was cool. Basically, I towed my car to them. They had my car in their parking lot for 2 weeks, but did not do any work on it! They did not give me an update about them not being able to do anything about it, they were babysitting my car. Just picking up dust, just taking up space in their lot. I got it towed to a different place because they was wasting my time and playing in my face.
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October 2023 by carey miller
Always a quick, pleasant experience. I really like the vehicle issues text they send with pictures of the concerns. Also, there is usually always coupons available for services.
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August 2023 by Camille Almodovar
I was having trouble with my car and i needed it fixed asap and Meineke got me in really quickly and was very patient and polite with me with the process.Services: Tire rotations
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June 2023 by Leon White
I trust Meineke Edwardsville with all my auto repair needs. They are good to work with and are reasonably priced compared to others in the area.
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June 2023 by Carly McCoy
Tires I came in because I knew I had a leak they said they didn’t find one. A week later I had to put air in it and continued for two weeks. Turns out then I had a flat tire. So could had been a way smaller issue turned into 375 tire I had to replace very disappointed.
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May 2023 by Luke Z
Left with steering wheel off center and still drifting to the left. Also did not receive paperwork with before and after results. Went back and staff offered no solutions and seemed to want to blame tires even though I know better. I actually paid for a tire rotation to put the better tires on the front (2wheel alignment). The paperwork they offered after going back showed everything still way out of spec. During the discussion after going back a tech even mentioned having problems with the alignment machine previously. I went across the street to Dobbs and they fit me in and completed the alignment perfectly and also recommended I go back for a refund. Meineke refused to give a refund at the store. I also called the Belleville location as I was told the owner and area manager were there. They ignored my request for a call back. Do not go to Meineke, go across the street to Dobbs. Message me if you want any more info.Service: Wheel alignment
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May 2023 by Aidan Nehring
I went in for an oil change. It took them an hour to get my car on the lift and in the air. They completed the oil change and started it up, oil shot everywhere leaving a huge mess in the shop and all over the engine of my car, the oil filter wasn’t properly installed, so they drained it and gave me a new one and new oil. 2.5 hours for a simple oil change. I get home and it’s leaking oil because they didn’t clean my engine bay, please don’t go here. Take your business somewhere else.Service: Oil change
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May 2023 by Kayden Bilderback
I went there because my window wasn’t rolling up, and they told me I needed a whole new window regulator that would cost me $450, so I took it to another shop to get their opinion, and it turns out I didn’t even need a window regulator, it was just a loose bolt that cost me $10 to get fixed.Service: General repairs & maintenance
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April 2023 by Melissa Dallas
My daughters car started misfiring and driving really rough on a Thursday afternoon. I took her car straight to meineke and explained what we were experiencing. The guy at the front desk was helpful and gave me his thoughts on what it could be and an estimated time on when it could be looked at. Early the next morning I had 2 different estimates based off best case and worst case scenarios. They were quick about getting the repair done and keeping me informed of the status along the way. The repairs were made quickly. And they made sure to run all tests to ensure the repairs that were made fixed the issue. My daughter had her car back just 24 hours later.Service: Auto engine tuning
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March 2023 by Haitian Breeze
I would highly recommend this place to everyone! The convenience of being able to schedule an appointment online anytime is a plus. Integrity and good customer service ! Very helpful staff! Thanks Matt and team! (Just realized I reviewed the wrong company!) this here review has found it’s correct home lol
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March 2023 by Sheila Bowens
Other than it took 3 weeks to get my car repaired, Matt was very polite and helpful. It was the insurance company’s fault that it took so long.
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January 2023 by Kayla Rector
I work near this Meineke, so it’s convenient. The people at this location are hands down the best. Makes you feel like it’s a hometown shop. They’re quick and reasonably priced.
