This O'Reilly Auto Parts store in Edwardsville is a local stop for parts, with staff who get to know their customers well. The store carries parts, tools, and accessories and offers services like free battery testing, wiper blade and bulb installation, and Check Engine light testing. They can resurface brake rotors and drums and have a free Loaner Tool program.
Reviews highlight a staff that is helpful, professional, and kind. Employees are noted for going above and beyond, showing a real care for customers, and having a strong work ethic. Specific instances include staff helping find parts, replacing lights for customers even on a hot day, and providing knowledgeable, educational service that makes a minor setback feel like nothing. Customers report that the staff is pleasant and will order parts for same-day delivery. The experience leads customers to recommend this location and state they will only go to O'Reilly, with some wishing they could rate higher than five stars for the helpful and caring service.
