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March 2024 by Joe Burnitt-Erp
Have never felt the desire to share a review for a business until now.
I called in to get assistance with a situation that had extenuating circumstances from being laid off for a month. The branch manager, Tiffany, was completely unresponsive to the situation and even went so far as to hang up in the middle of the conversation. I would have expected this sort of behavior from a teenage fast-food worker with no discipline.
Don't use U.S bank as they will happily steal your money through overdraft fees, regardless of your circumstance. And if you do use U.S Bank, use another location.
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November 2023 by LUTHER ARRINGTON
A great experience and banking service, friendly staff and service
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May 2023 by Raha Mahmoudi
ATM out of order
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December 2022 by Swetha Gopinath mhr
actually my online banking is not working properly there is an issue with online banking i had tried to contact them they are asking for details and problems in the phone call and they are not responding properly literally i made phone call around 10 times and i had contact the bank in person and explained my situation as well they said that they cant do any thing with that and they gave me the number to contact them so that they will resolve my problem same thing is going again iam not getting a proper responds
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October 2022 by Siyao G.
I'd give more stars if I could but everybody here's been super helpful, both financially and socially. I have never been given a fairer treatment at a bank with the banker telling me step-by-step what I am getting into. I hope to deal with these people again. A+
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January 2022 by Likhith Krishna K
I have opened a bank account here , staff and very friendly and helpful
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October 2021 by Deborah Glover
We tried to close an account with you and got another account with another bank and they are charging him $7**.**
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December 2020 by Deborah Vancil
We tried to close an account with you and got another account with another bank and they are charging him $7**.**
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July 2020 by tim grotefendt
If you have a business don’t use this bank. It’s ok for a small personal account at best
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June 2020 by Michael Dawson
Haven't had to provide ID (“to look up your account”) at ANY US Bank branch — even 1,000 miles from home — for DECADES. Until today. 2-miles from home and this is my 'go to' bank. I go here all the time. Something has changed here. Annoyingly so. There may be a different branch in my future. There are plenty of others available.
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June 2020 by abhishek taneja
Nice and helping staff
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December 2019 by Daniel Haley
The folks at U.S bank edwardsville are great to bank with.
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August 2019 by Midori G.
I have been a member of US Bank for as long as I have had money to put in a bank. Everyone I have dealt with at this location has been nice and has tried to help me with whatever questions I have to the best of their ability. I love that US Bank has locations all over the country. I would highly recommend them!
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February 2018 by Tyler Brauer
Absolutely terrible customer service from the managers.
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June 2017 by Sasideep Kommareddy
Very fast and very helpful staff thank you all
