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8:30AM - 5PM
815 N Main St, Elburn
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“Thank you so much Elburn post office for help finding my international package. The staff was so nice and helpful. They went extra mile to email nearby sorting facilities about my package and followed up with me to confirm it was delivered. Great customer service at this location. thank you for being there for our community.”
“Jessica is amazing person. She created one of the best experiences I’ve ever had at a USPS. She’s so kind and understanding. 10/10 experience at this location! Thank you Jessica for your help!”
7:30 - 11AM 1 - 4:30PM
40W514 Il Route 64, Wasco
Post Offices
“What a great post office with small hometown feel. Jackie and Ken are so nice. Rarely a long line unless we all decide to go at the same time. But even if there's a line I don't mind because they have all of the other post offices in the area beat in customer service. And I'm pretty sure they offer all of the same services as the big ones, just with a smile. service”
8:30AM - 6:30PM
500 N Randall Rd, Batavia
Post Offices
“Truth is, I can’t really say much about the desk people; I never had to interact with them. But me and my toddler are regulars here due to my little resale shop I have online. Anyways, we always have a good experience: never a line, always able to process and ship my items quickly with the kiosk(super easy to use) , which my son loves . And he loves coming here with me, so overall, 5 stars!”
“Had a package say it was delivered but we got nothing, so we filed a Claim with USPS and Patsy with this office got back to us in lightning speed. She left a message saying that she would look into it. A few days went by and it’s now the weekend, low and behold a mail carrier knocks on our door with the missing package. Patsy even called to update us after the fact, Wonderful service! Thank you Patsy!”
“Great post office branch! Employees friendly and helpful. One of the best branches in the area! There are a few branches that are absolutely terrible, but I’ve been going to the Sugar Grove location for several years and I’ve always had good experiences. Recommend!”
“While I read all the reviews for this post office, I have to laugh.
I see so many complaints about the employees.
I go there frequently and have never had an issue with any employees. They are always very courteous to me. Sometimes when I am in a hurry and there is a longer line, I will use the self-service station. No one showed me how to use it. It walks you through menus as to what is needed. Weighs the package and gives you shipping options.
The employees here do not deliver your mail. They take your prepackaged items to assist with postage; how much it will cost for your different options.
They are not Packaging experts. They are not trained in how to package your items. (that I am aware of) They are there to assist you with the options for shipping and postage.
Assuming most people would know who, the package is being shipped to and where they live for the return address. But reading some reviews it is quite questionable to me the common knowledge to ship a letter or package. Who you are and who it is going to.
Go to Youtube:
Search: how to mail a package at the post office.
There are many videos to help if you do not know how to send a package or letter.
I have never done their job. I can see sometimes they are doing other things than assisting customers. Does this mean they need to stop their jobs tasks?
For just one week try to put yourself in their place.
I do work in customer service and would like to believe that I do a very good job. Unfortunately, I/you cannot please everyone.
There are rules and regulations at USPS. They are doing their best to assist all customers.
Please give them a break and be kind. kindness is contagious”
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“This is the big town post office with the friendly small town feel. They seem to know when to hold my mail and when to forward it. Elburn Post Office is an excellent model for public employees.”