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March 2023 by Tetiana Noruzi
Thank you so much Elburn post office for help finding my international package. The staff was so nice and helpful. They went extra mile to email nearby sorting facilities about my package and followed up with me to confirm it was delivered. Great customer service at this location. thank you for being there for our community.
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June 2021 by Barbara C
I was headed to visit friends but needed to send something by certified mail so stopped at a post office on my route rather than any of those in my neighborhood. Stopping at the Elburn location was an eye opener. What friendly and professional staff! They were so welcoming and helpful and the building itself was open, well lit and clean. I don’t think I’ll mind traveling 30 minutes to go to this location in the future!
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March 2020 by Autumn Voakes Temple
Elburn Post Office is one of the best branches I’ve ever been to! The staff is incredibly friendly and helpful, and they always try to help you the best they can. I use the post office a lot for my business needs, and there are some terrible branches in the area. However, Elburn is great. I have literally never had a bad experience at this branch over the last several years of sometimes going there daily! Thank you so much to the staff!!
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February 2019 by Cin Rog
What a sweet sweet man working the front desk of the post office. He was so helpful and professional - I live right by the post office in Aurora and I refuse to step foot in there. They are so rude. I will drive the 35 minutes just to come to this location.
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January 2019 by Michele D.
I have had to come into the P.O. many times and am so impressed with the friendliness and professionalism of the employees there. I have never felt unwelcome, even if I walk in a few minutes before closing. The employees here are the best! They know their business and are very willing to help you figure out what you need. Superb customer serviced!
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January 2018 by Delany Danger
They literally cannot get anything right. My parents live down the street from my husband and I in Elburn. We live in an apartment and have always had a difficult time getting mail because the Elburn post office cannot seem to figure out how to read the mailboxes and deliver things to the right people so I have my bigger packages sent to my parents house. Well, my parents are out of town for 3 months and having their mail forwarded to Florida. After explaining the situation to someone at the post office, they were told if they each filled out their own forwarding forms I would still have my mail delivered to their house. It's been a couple weeks and they are only getting some mail forwarded to florida and some is still coming to their house in Elburn, but I've had two packages delivered to their house and both have not been delivered. I had to send my husband out in the snow to get one from the post office before they closed and the other was supposed to be delivered today, but it wasn't and now I have to wait until Monday because the post office is closed. How hard is this to figure out?
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January 2017 by Laura Dempsey
The staff at the post office is very friendly and helpful.
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July 2016 by Sirus20x6
I've come in a few times a few minutes after close and they're still happy to help. Glad someone cares about what they do. Just wish they would stop making me come in to sign for EMS packages.
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May 2016 by Nicole Newton
Most friendly post office I have ever been in!
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January 2016 by Brad Hruza
Always polite and nice employees. Most know you by name and the mail lady is great and always like to strike up a conversation when she sees you.
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June 2014 by Peter Heinicke
The friendliest post office I have encountered in my 50+ years of mailing experience.