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February 2024 by Reb B.
Please go. $22 hour Apply directly through indeed. Get rid of agencies trying to take average person pay. Easy work. Second shift F manager needs to be fires. She is rude and talks about everyone behind their back woth other managers. Supervisor teaches you wrong and you are blamed for the mistake. I can't wait until the F Manager is fired for her unprofessionalism
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August 2023 by Bryan Hoang
I wish I could give 0 stars. I have been a Chase customer for many years and have always had the best their customer services both at the location and online. That's why I stick with Chase. This is the first time ever I've experienced this horrific experience with Chase. The person who came was Sherry and she is the worse. She was impatient, rude, absolutely not sympathetic about my situation at all.
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February 2023 by Ivelisse Rv
Horrible customer services!Yesterday I went to cancel my account. I moved my money to State Bank in Elgin (Wintrust). I highly recommend Wintrust bank, the checking account is free, and if you use the debit card and get charge for using it, the money will go back to your account. They were happy to help me, and go through all my questions & seemed happy to help.Chase bank, customer service need to be improved, I have never seem such a poor service in my whole experience with banks.
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August 2022 by Mustehsin Khan
It's the best bank in America
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July 2022 by Kendra G.
I wish I could give 0 stars. This is the absolute worst bank I have ever joined in my entire life and I regret ever being a customer here. This branch manager is the worst branch manager I have ever had the pleasure of meeting. He was rude, did nothing to help me and was not sympathetic about my situation at all and basically told me that I was screwed. I lost $1500 because of this bank, the customer service representatives and managers that I spoke to. The branch manager told me that I should never call the call center that I should always come into a branch because the call-center doesn't know what they're talking about. I proceeded to try to call this branch to set up an appointment with somebody and they don't answer the phone I called them 17 times and no one ever answered. The absolute worst customer service I have ever encountered in my entire life.
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February 2022 by Xiaoying Ava Chen
First the reviews here concerned me. I am sharing my most recent visit at this location. The waiting line wasn’t long. The lady teller by the window was able to assist with my requests (money order, account inquiries, etc.) and explain things in a very friendly manner. I very much enjoyed her service.
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January 2022 by lynn ganassin
I needed a bank statement from my mother's account, mind you I'm on the account with her. They wouldn't give me any documents with her name on it unless she was present, ok I go back home to to pick up my 84 year old mother get her back to the bank only for their drive through to tell me her ID is expired.. with covid and all unale to get to DMV plus her age. Mom finally pulled out her social security card from 50 years ago with her maiden name listed on the card before they would take the expired ID with her picture. What a hasstle, we have been banking with Chase for over 30years. And all this for just a copy of her statement for another issue. Not like we were going to withdrawal all her CASH but just a statement Horrible!
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August 2021 by tom sheridan
Why can't you call someone at this bank? I happen to have a simple question to ask and I don't want to drive there to get an answer. This is ridiculous that no one answers a phone there. I'd like to transfer my business somewhere else.
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January 2021 by Austin Shock
AWFUL. In the past month, 3 times I have gone to the drive up it's closed in the middle of the day. Then today I go and the only one open has an orange traffic cone in front of the lane. Then u try to call and there is no way to speak to a representative, I tried several times. It says no representatives are currently available to take the call and to call back again, then says goodbye in a really rude robot voice and hangs up automatically. I hate this location so much, I think I'm going to change banks entirely. Chase in Elgin sucks.
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January 2021 by Lucio Castillo
Great service!
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June 2020 by JL A.
I have banked this location for nearly 14 yrs. Very professional bankers. Their in bank ATM is great allowing you to select your withdrawal denomination break out.
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March 2020 by Alaric Orton
Came in 15 mins before closing time to make a simple deposit and the staff at the back counter were very passive aggressive, like don't be mad at me for having to do your job during business hours."Open until Six" means ? OPEN ? UNTIL ? SIX. Get over yourselves! ?
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March 2020 by Joseph Insyxiengmay
I got a lot of money at Chase Bank from teller my friend Melissa Smith??
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November 2019 by Matt L.
I would do zero stars if it would let me. Chase is the single worst bank on the planet. If you have a choice do use Chase or get a root canal please choose the latter it will be less painful I have been trying to close an account for 8 months and so far they have taken $100 in fees while they don't seem to be able to close an account. I have gone to three branches and called six times now They are horrible.
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November 2019 by Ade Ocampo
Terrible service