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December 2023 by Gloria U.
I came here as I filed an insurance claim and this place was the closest to me and has great reviews. I had never had to file a claim so when I came in and was asked for the phone password and to disable the "find my" app it was weird to me. But i understood. They replaced my screen within an hour. Dude that helped me was very nice. After having the phone back, the next day I noticed the phone was just shutting off. Bluetooth and wifi kept disconnecting, and was getting an error on the apple pay. These were issues the phone was not having before. Even during the screen being broken. This started after the replacement. I called the store to explain what was happening. They told me to bring it in to replace the screen as it had warranty. I did. When i brought the phone back they told me i had to leave it overnight. This was not ideal as i had an urgent matter the next day (traveling to see a sick relative). A guy from the back I asked if it was a replacement he could get it done but the guy helping me said its not a screen replacement. I asked further questions as i am not an expert with electronics and had been told over the it would be a screen replacement. Apparently I was rude while I was asking questions like: why wouldn't these issues have come up when you guys tested the phone after the replacement? these issues were not happening prior to getting the screen fixed (while the screen was broken the phone was functioning), what could be causing it now? Why cant you swap the screen to a new one to test it? These questions led to the owner/manager of the store refusing me service. Because I was being rude. When I explained I was not trying to be rude and that I am very novice with all this he asked if I wanted him to call the cops to get me out. I asked if i could get the old broken screen back (I wanted to see if there was damage on the other side of the screen and maybe the broken screen maybe cause other things to break?) he laughed in my face and said no. I asked in his professional experience, if not the screen what could be causing these issues? He said the mother board. He did continue to refuse service even after I had paid and the screen has warranty.... Which idk how I can use it if hes refusing me service?Also, if there are other potential issues why not diagnose the phone prior to accepting service on the phone? It is very possible its the mother board but also possible that its a faulty screen...?
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December 2023 by Michael Zilch
It's a great store run by great people. The owner personally helped me fix my laptop for next to nothing in under an hour. BestBuy wanted an insane amount of money and 4 weeks. Great price, great service, and very quick!
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December 2023 by roger gutierrez
Great service, they got me in right away right before Thanksgiving.
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December 2023 by Mark Meyers
Brought my phone in for repair through my carrier's warranty plan. Easy online scheduling. Timely repair. Professional Smooth process all around.
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November 2023 by Rikin Patel
Best service and great people. T mobile/assurant insurance referred us here. Highly Recommend to anyone.
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September 2023 by Kristen Gardner
Dale was thee best. He fixed my phone in less than a hour. He was very helpful.I came in a 6 and I was done by 6:45. They closed at 7 and he still took me.
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September 2023 by Evan Ehrhardt
Dale fixed my phone after I broke the screen and then broke the back of it trying to fix it myself hah. He was quick and informative. I would recommend.
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September 2023 by MilfGalore
Dale was thee best. He fixed my phone in less than a hour. He was very helpful.I came in a 6 and I was done by 6:45. They closed at 7 and he still took me.
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September 2023 by Colleen Vogtmann
Great place for phone repairs and quick turn around on repairs! The owner is super helpful. Highly recommend!
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September 2023 by Mercedes Diamond
Came in here for me and my daughters phones and the screen repair was perfect and fast each time
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September 2023 by Lynn Alsip
Best repair service in the area and also best prices! Highly recommend as their customer service is top notch.
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September 2023 by Kathy Apmann
Dale has been very helpfulFixing my phones when ever I have problemGreat costumer service
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September 2023 by Elaine Lambros
Dale was very professional and prompt in repair . The place is very clean, a chair would have been helpful.
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July 2023 by Logan Hawkins
Very helpful over the phone with giving me a quote.
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June 2023 by Raul V
Don’t tell me his rippin everyone off with $40 screen protect I can get 4 for $10 at Amazon
