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January 2024 by Adekola Bello
They are very helpful and doing a great job.
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December 2023 by Mario Galvez
Amazing team member greeted meas I stepped in at this CVS store in Elgin, Illinois. The team member was super helpful and patient. He made sure all the discounts in my coupons/cvs extra are card wereapplied to my purchase. He was efficient, hardworking and helpful.
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June 2023 by Tanisha Sanders
This place should be ashamed of how they operate. They give out false information, are always out of the medications prescribed, are rude in person and over the phone. I know that professionalism has taken a hit since COVID...but this place is just horrid.
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April 2023 by Nicole Shinkle
As someone who used to work at this CVS, it has grown to be so much better than before. Maria is still there and always so nice to talk to, the new store manager has really improved on the stock especially towards the area and it's doing so much better.
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April 2023 by C O
Completely unprofessional and not helpful whatsoever. Went there some days ago and they wouldn't help me sign up for their card program until I was already gone and almost out the door. There's no way that they train these workers at all.
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January 2023 by Wendy Besler
This place is terrible. It's never properly stocked. It's dirty and overpriced. Go somewhere else.
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January 2023 by Hafid Ouzane
Worst CVS location ever. Completely unprofessional.
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January 2023 by Monica Ostapczuk
The pharmacy majority of the time takes so long if you are using the drive-thru. Overall, I really love the team members in this location. I usually come during evening hours and the associate usually greet me with a happy smile (not just a regular you must greet kind of thing) and they're always happy to help. Help is always fast and very knowledgeable. Majority of the time, items are in stock. Cold/pain medicine would be another story.
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October 2022 by Nicole N
To start customer service generally isn’t great. Today I went to pick up an RX through the drive through. I got to the window at 1:32 the clerk said she could not help me because they are closing for lunch. Maybe I missed it but I did not see it posted and if does NOT say that they close for lunch online. Generally, before closing in all stores I’ve ever been to they help the customers in line before closing or leaving for break. No one was behind me and probably would have taken a couple minutes. Just another reason to avoid this CVS.
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October 2022 by Amy Prochot
This store I always a mess and stock is consistently low. Cashiers can be nice but I mostly use the one self check out if possible. I only go here if In a pinch and don’t always find what I need.
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July 2022 by MouseyB
Dhruvi is rude from the start. If I HATE my job was a meme, her face would be on it. Buy will laugh and chit chat pharmacist but not the customers. Plain RUDE!!
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May 2022 by Kimberly N.
They run out of my medication every month. I have been getting the same rx for over 5 years and the last 6 months have been terrible, I run out of medication every month and had to go up to 5 days without. They aren't dependable, and yes if my insurance would allow me to go somewhere else, I would.
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April 2022 by Varonique Encarnacion
My pharmacist remembers me and they arr on timr and prompt a clean store and knowledgeable employees they really go far beyond helping people and making sure they understand
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December 2021 by Marshan Carter
if I COULD HAVE GIVEN a no-star that's what i would have done that ! This CVS pharmacist as of 12/04/2021, very disrespectful , unprofessional , unethical, in layman's term just downright sorry I had to tell this pharmacist to shut up talking then she (pharmacist) had the audacity to say she would banned myself from this CVS that way so funny NO WORRIES I banned myself no more GHETTO fabulous CVS in Elgin on Dundee Ave For ME ....
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November 2021 by Yelp G.
i placed a picture order at 11:30, i was told it wouldn't be done until 12-1, which was fine i couldn't pick up till later. anyways it's 2:06 now, i went it to get my pictures to find out they NEVER even printed them. so now i have to wait 20 minutes for them to print. store manager was very nice about the situation but i definitely recommend some more training for the girl.
