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September 2023
Terrible customer service. Fifth third bank overall could not give me a status of my money transfer. This particular branch was also very unhelpful in the process. They make it harder than it needs to be to access money.
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March 2023
They "misplaced" a $300 cashier's check, causing the account to overdraft and they refuse to answer any calls or reply to any emails to resolve the issue. When you call the main 800 number you're told to deal with the branch directly but you get nowhere when you try. Horrible bank.
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November 2022
One of the worst bank it is drived all the way from 8 miles and they always have a this type of maintaince and doesnt even know when it will be fixed like when its ia not working have it fixed in night why in a day time when people need to transcation.
