Fox Valley Internet is a reliable local internet service provider that has consistently pleased its customers with outstanding service. Many reviews highlight the company's concise communication and effective troubleshooting skills. Customers appreciate the friendly and dedicated staff, who go the extra mile to ensure a strong signal and prompt support. Even in challenging weather conditions, such as blizzards, users report minimal interruptions in service. After experiencing issues with other providers, many have returned to Fox Valley, citing fast internet and clear landlines. The recent management changes have also led to improved reliability and customer satisfaction. With great customer service and fair pricing, Fox Valley Internet stands out as a trusted choice for those seeking dependable internet solutions in rural areas.
Each time I've needed service, Fox Valley has not disappointed. Concise communication and effective troubleshooting skills are their main mantras and at least for me, they've succeeded every time.
February 2024
I have to say for where I live and what I pay the service is outstanding. I rarely have any interruption in service. Even with the blizzard conditions yesterday I never lost my signal. I have limited internet resources living in rural boone county. I'm so glad I found this provider and it's a local small business.
July 2023
I’ve had Fox internet for a little while but was about to switch as service had been iffy. However, spoke with new management and everything has been great since. James was very friendly and now I can rely on my internet during bad storms. 5 stars!