KCT Credit Union
Credit UnionsHours:
270 N Grove Ave, Elgin IL 60120 Hours
About KCT Credit Union
KCT Credit Union is a financial institution known for its helpful and friendly staff, providing good customer service. Many customers appreciate the knowledgeable employees who are willing to assist with loans and banking needs, often treating clients like friends and family. Some reviews highlight positive experiences, such as timely communication, quick service, and staff willingness to resolve issues, including follow-up calls to address concerns. However, there are occasional complaints about rude behavior from some employees at certain branches, which has led some customers to consider changing branches or banks. Overall, long-term customers and their families have trusted the credit union for years, though experiences can vary depending on the location. Despite some inconsistencies, the staff generally work hard to provide respectful and efficient service, making visits as pleasant as possible.
Most Recent Reviews
February 2025
Abigail Alvarez was so helpful for helping me get approved for a loan. She communicated in a timely manner. She also informed me on another thing I was wanting to do, and thankfully I realized it probably wasn’t a good time to do so. So thankful that she helped!
May 2024
Great staff, all the ladies here are so friendly. They work very well together, very quick and efficient!
December 2022
The girl had to count money five times and it was still one hundred dollars off and doing coins almost didn't have an idea how to get money into counter. Just dissonance compared to other locations. GEISLA???
More Comments(13)
You May Also Like
- Elgin, Illinois
