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April 2024 by Heather Thadikaran
I love that I can earn money or store credit for my kids old clothes or toys. They're very reasonably priced and offer a fair price for your new/used items.
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March 2024 by Sophia Rizvi
Drove 25 minutes to sell clothes here. All nice quality, designer items. All folded and washed per the companies website. They wouldn’t take it unless it’s in a hard bin. That should be on the website. A complete waste of time. Recommended I go to aldi to get containers. I’m not purchasing containers I don’t need to sell clothes likely for a fraction of the price I purchased.
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January 2024 by Wanda Carrasquilli
I like coming here to look around. I do have to say that the prices are getting too expensive. I probably won't come back for a while or until there is some sort of clearance.
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December 2023 by Paytan Kastner
Horrible customer service. After searching through many Christmas dresses I was lucky and found 2 of the same . One brand new with the tags on was priced at 8.50 the other used was 10. When I went up to the register I asked can we do them both for 8.50 seeing that the brand new one was priced cheaper then the clearly used same dress in the same size. The girl at the register was like oh yeah that’s weird let me ask , she went over and explained and asked the lady (pretty sure she’s the owner) going through stuff who didn’t even bother to look up from what she was doing to say no we already paid the customer. That explained absolutely nothing because I’m sure neither customer was paid $8.50 or $10. The girl that asked looked just as confused as I did and didn’t really know what to say besides yeah im not sure why they were priced like that . I sell a lot of stuff here and honestly I will never again. They make a ton of money off the items and then when a customer who sells alot AND makes frequent purchases asks to save $1.50 can’t even get a answer without a rude response that makes no sense totally turned me off to ever coming back . Save your time and your items sell them yourself on facebook or something.
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October 2023 by Jiahui Chen
The most DISGUSTING and heartless customer service I have ever experienced. My twin 4 year olds and I spent time folding and boxing up the clothes neatly just to drive 40 minutes to drop it off. When we got there, the shop was empty and the workers were just standing around. My two 4 year old twin daughters walked in holding the small boxes in their arms and the staff pretty mych immediately rejected us and told us they were "too busy" and had too many items to go through already. We had two very small boxes of high quality clothes and I expressed to them we had driven 40 minutes just to drop it off. They did not care and turned us away. If it were just me, fine, but they rejected my 4 year old daughters to their faces and didn't care that we drove 40 minutes. They didn't feel bad at all turning my 4 year olds away. Completely heartless people. Last time, I sold them 8 PAIRS of shoes that were worn probably once or twice at most and only received $23 in total for them. Don't sell to them. Donating is better than selling to these people. Don't go here.
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September 2023 by Ana P
Never had a bad experience, I LOVE everything about this store. There clean organized prices are great with sometimes having discounts. When you buy stuff it accumulates to getting 20% off your purchase. Have found lots of season clothes for my 3 and 18 month old at great prices
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August 2023 by ashleigh buchanan
I will never go here again after being spoken to so rudely by who i found out to be the manager. I was so unwelcome from the moment I walked in with my child I had inconvenienced this woman. I tried to be polite and said i will come back later to which i got a response" Im here to serrrrve you. We all as adults know that it's not what you say but how you say it. This woman was very rude. No excuse for it.
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July 2023 by Ashley
Decent selection of clothing, but very disorganized. Lots of sizes mixed together and, for example, 6 months would be in the 6-9 month section when it should be in the 3-6 month section. Prices on some things seemed a little high, like toddler cat & jack t shirts for $3.50. Full price, they’re only $5.I quickly glanced over the toys, but it was way too chaotic. Bins have labels, but not a single thing on the label matches what is inside. It’s also near impossible to see the big toys as they’re at the very top of the shelves, though I admit there’s really nowhere else to put them in the store.
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June 2023 by Samantha Marino
how about instead of replying back to your bad reviews with rude narcissistic comments, you take responsibility for your customers not having a good experience and learn how to fix the problem.Being an owner of this business and not caring how your customers feel is going to get you nowhere.Sad.
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April 2023 by Валерия Швидкова
Decided to give this location a try, travelled 40 min…Just to see that the prices are RIDICULOUSLY HIGH for the clothes that is supposed to be in garbage, not on resale…I couldn’t believe my eyes what condition they are selling for the price.Like 7$ for Carters pants (18 month) that are reeeeally worn off and stained? Seriously?You can buy it online on sale and not travelling such a long way for seeing this…Save your time. Buy online…Bollingbrook location is waaay better.
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March 2023 by jamie angel
Only place where I can find all my kids clothes, and in decent well kept condition. If you need kids clothes for cheap and on a budget this is the place for you.
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February 2023 by Celeste D.
My first time coming here was very nice. A small greeting at the door when I came in. I shopped for a longer time with my husband (like an hour/hour and a half) and was only asked once or twice if i needed help, but I let them know I was just looking my baby isn't here yet but will be here soon and got into a light conversation. She walked away so my husband and I could continue shopping and thanked us for coming in since it was our first time. The store was really neat and organized down to the clothes of the same size and color were all together. It made looking very easy and finding the sales they had easier as well. When we got to the register finally and she told us about the store, how they get their items, rules for donating, rewards all that good stuff. She was very nice and excited for us which was a very nice experience. I wish I remembered her name so I could give her a shout out! Highly recommend this location. I got a few clothes on sale and some books.
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February 2023 by michelleG
Pretty solid selection. Been to a few locations and this one is run with higher standards. Have had pretty good experiences selling clothes. Quick turn around and I usually make out reasonably. I keep my expectations low. I’m able to use that money towards buying my kids next sizes up using the store credit option. It would be a 5 star but I’ve had a few mix interactions with the workers. Mostly pretty neutral. A few times a little cold. In my experience just a bit sharpened from previous difficult sellers/ customers. But overall it’s a clean, reasonable,and well stocked.
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January 2023 by Marissa Simpson
Very clean and well organized! Felt very welcomed by the employees! Will be back to shop! Love the selection of big kid clothes!!
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December 2022 by Momo O.
Just do not expect any good service here. Because the store is not ready to welcome you!!