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March 2024 by Neto Hdz Núñez
I don't know what's going on with the personalThe lady that took my orden didn't even give me what I ordered and put my food on the bag like whatever!And always with a mad face and complaining for stuff ln her mother tongueI know that all of us can have bad days but she was so rude
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March 2024 by james walsted
Shorted on a
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March 2024 by Cuchinais Munchinais
They should change their staff!! I ordered drive-thru food and there were only 2 cars, it took a long time to serve... and even more so when they gave me my order... the potatoes had hair on them and the sandwich had no wrapper... and instead of giving me soda they gave me water... and those who attend reluctantly give things away...They lost a client, I won't go again
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February 2024 by D jones
this place cannot get an order right to save their
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February 2024 by mlke allen
Can't order on mobile app...and nearest one doesn't allow it
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February 2024 by Shanice Tanksley
The lady manager is very rude . She has a nasty and poor communication… I came in today 2/19/24 at 12:39 and was treated very poorly while being 9months
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February 2024 by Andrea Lopez
I ordered a 12 pc "mild" family meal and I got "spicy". The mashed potatoes barely had any gravy. The "red beans and rice" had no beans!!The food is not what it is to be. I called them to let them know and they never picked up. (The caller ID must've showed my name, same name that's on my CC) They knew why I was calling!!I paid $43.00, what a waste of money!
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January 2024 by Artemio Santoyo
A co worker recently got salmonella from this Popeyes . Ever since they changed owners this restaurant has gone down .
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January 2024 by jennifer Angulo
I was ask to wait 10 minutes for more chicken! 10 turned into 26 minutes. Not only that once I arrived home the fries were disgusting old burnt and just not edible, the Mac and cheese was mush just disgusting!!!! This Popeyes is not what it was a year ago. I will not be returning and definitely requesting a refund. A family meal that was $70 we didn’t even eat 10% of the food.
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December 2023 by Kevin Pecoraro
Most Expensive Popeyes...they charge for mayo, an extra $.50 for truffle sauce and $.50 more for the sandwich meal than any other popeyes. Then...they can't get the order correct. STAY AWAY!!
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December 2023 by Junbug1970
This location on big timber has decline tremendously for this year. Not sure if new management took over or what. Order 2 drumsticks and said they dont have any and would be 15 mins. Took 24 mins to finally bring it out. At 8.30pm the dining room is already locked and already started moping the floor. Its a disgrace to popeyes name! Apparently they removed the regular receipt for you to be able to do survey. No survey codes and looks generic. Maybe its on purpose so people cant give bad feedback. Who knows!
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December 2023 by Ebony Michelle
Went to this Fully staffed restaurant around 6pm where I was 1 of 2 customers there. No cars in the drive thru either. Waited 15 minutes to try to be noticed. And the staff would look at me and keep walking. I politely said excuse me 5x to not be noticed until another 5 minutes later. If it wasnt for my daughter who asked me to pick up some popeyes for her then I would of been left. The staff rolled their eyes. The energy and actions of the employees was giving pure laziness and rudeness. This establishment needs to improve and do better
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December 2023 by Pepper Mint
I would like to give 0stars for the service I received last Friday around 5:30 they acted like I was nobody standing there trying to place an order, I came in right after a Caucasian male was being handed his order, the only customer in there at that time, they turned around and continued on doing whatever, talking and just ignoring the hell out of me, im like excuse me, no answer and finally when the guy was about to say something the lady said something to him and they kept ignoring me, eventually a young lady came out, im like excuse me can I place an order please, she's like just a moment turned her back until she was ready to take my order. My daughter wanted Popeyes for dinner when she got off work and I wanted to get what she wanted, i felt very disrespected due to the rude workers that night and im not sure if I will go back to this location.
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December 2023 by Sherry S
Today I went into Popeyes on big timber in Elgin because the drive through was so slow and it was only one person waiting for an order . Go inside nobody’s in the store . Like workers I wasn’t even acknowledged. how rude I left the store very unsatisfied maybe it was for the best . I started to go to the location in Carpentersville fresh food every time
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November 2023 by Robert Kelly
Every single time I come here the short Hispanic woman has an attitude! Her customer service skills are no good! Not sure why continue working somewhere your not
