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January 2024 by Lily Kerwin
Awesome food assortment and bulk savings. I've the service they provide.
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January 2024 by Shirley Winiecki
I am very disappointed with this store. They told me to bring a receipt in and they would give me the difference because they did not give me the sales price. When I get there they tell me they are not giving me the difference because they said it was not the one they had on sale. I spoke to one of their customer service people when I call and they assured me after they seen what I brought that I would get the difference. I live quite a distance away from Sam's and i don't always have time to get there. I will not be renewing my membership and I will be shopping at Costco from now on. I felt like all they did was waste my time.
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January 2024 by Lukas Cichon
Just joined. Everyone is so helpful!
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January 2024 by Ventura Lara
Everything is very good, the purchases and after purchasing you want to eat a pizza but the pizza takes a long time I had to wait more than 35 minutes for a pizza
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January 2024 by Jaime Perez
Poor online pick up experience, poor communication of status. Can have excess of over 30 minutes to pick up an order
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January 2024 by Jose Vega
Great place to find fresh meat
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January 2024 by Dudy
Excellent shop, huge areas, you can't see the end. The staff is very friendly and will surely advise you in everything.They have very good prices and that logically attracts a lot of people.I recommend it to everyone.
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January 2024 by Erika Carreon
The lady named mary that its on the exit checking receipts is very rude with the people. She need to learn how to treat people nicely.
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December 2023 by Netony StarkVi
We bought a big Watermelon for Thanksgiving, when we cut it it was very watery, smells and was extremely soft inside, I called the store and Customer service said I have to come to the store with the watermelon in order to get a Credit for it ???.
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December 2023 by Jessica Chaney
Associates are helpful, friendly, and attentive! Store is always clean and well stocked. Prices are good!
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November 2023 by Brian Gregery
This store is great with the exception of the Snack/Pizza/Hotdogs counter. Lunch time and one person serving customers while two people are in back prepping future pizzas.And does the sole person serving moonlight as a Heart Surgeon? Because she's going to the sink and scrubbing her hands like a surgeon before EVERY SINGLE CUSTOMER!For your customers, do better!!
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November 2023 by scott grooms
Whenever I have issues the customer service upfront is always amazing!Stephanie the cashier manager will go above and beyond to help you with your needs. Her customer service is 5 stars!
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November 2023 by Raf A.
Garbage services way the tire department they offer. I called them to ask if I could buy only one tire but they cannot even give you a good answer.
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October 2023 by Debora S.
The head of the phatmacy would not fill my prescription for pain killers because she said this is for cancer patients and she more less wanted my Dr. To tell why i was taking this. I think that this is truly invading my privacy. This was at Sams club in Elgin. I will not be back to that pharmacy. I never have been treated so bad. She made me feel so bad that she pretty much said i was a drug addiction. Cooperate did get involved and said I would get a phone call an apology. This never happened it's been 4 months. What happened I know one person really doesn't mean anything to this store. I use to shop there every week. But I will never step a foot I this store again. There was people behind me and they couldn't believe what they were hearing. I would like to know what is my next step. She I take her to small claims court about invading my privacy and how rude and how I felt. I walked out crying this was not a good feeling can some one anyone help point me in the right direction please.
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October 2023 by H B.
Store pick up is the worst. Takes forever. Your better off going into the store. The staff screws around in the parking lot, watching cars and socializing rather than doing their jobs. Not worth it don't waste your time on pickup.
