Walgreens is a popular pharmacy and retail store that offers a wide range of services, from filling prescriptions to selling health and beauty products. The pharmacy hours are Monday to Friday from 9 am to 11 am and 11:30 am to 9 pm, and Saturday to Sunday from 9 am to 1 pm and 1:30 pm to 5 pm. Customers have had mixed experiences with the Walgreens store. Some have praised the friendly and helpful staff, clean and organized store, and efficient pharmacy. They appreciate the staff's willingness to assist with questions about over-the-counter medicines. However, others have reported long wait times for prescriptions, slow service at the drive-thru, and a lack of assistance for customers who need help, especially the elderly. The corporate office has been urged to provide better training for employees on customer service, particularly in the use of registers and assisting customers who may need a wheelchair or shopping cart. Additionally, some customers have suggested that Walgreens should provide a safe and cool spot for pets if they are not allowed inside the store. Overall, Walgreens offers a range of services, but the customer experience can vary depending on the location and staff. The company may need to address these concerns to ensure a consistently positive experience for all its customers.
Best Pharmacy staff ever! Friendly, knowledgeable, and professional. I will only go to this Walgreens on McLean, Elgin, IL
September 2024
Always a quick and efficient process shopping here. Employees are always available to assist and it’s clean.
May 2024
My experience at Walgreens is always great the associates are very polite courteous friendly and after a while of going there regularly they get to know you by first name basis I love Walgreens!
