Walgreens is a pharmacy and retail store where customers can refill prescriptions, shop for health and beauty products, and print photos. The pharmacy hours are Monday to Friday from 9 am to 11 am and 11:30 am to 9 pm, and Saturday to Sunday from 9 am to 1 pm and 1:30 pm to 5 pm. Customer experiences at this Walgreens location vary. Some reviews highlight the store's friendly and helpful staff, noting that associates are polite and get to know regular customers. Many appreciate the cleanliness and organization of the store, as well as the willingness of pharmacy staff to answer questions about medications. However, some customers express frustration with the pharmacy's processing times, stating that prescriptions often take too long to be ready. Issues with the drive-thru wait times and the need for more assistance within the store, particularly for elderly customers, have also been raised. Additionally, there are suggestions for better training for employees on customer service and register use. Overall, while Walgreens has a reputation for good customer service and a pleasant shopping experience, there are areas for improvement, especially concerning pharmacy efficiency and staff assistance.
Best Pharmacy staff ever! Friendly, knowledgeable, and professional. I will only go to this Walgreens on McLean, Elgin, IL
September 2024
Always a quick and efficient process shopping here. Employees are always available to assist and it’s clean.
May 2024
My experience at Walgreens is always great the associates are very polite courteous friendly and after a while of going there regularly they get to know you by first name basis I love Walgreens!
