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November 2023 by Daniel G.
I saw to homeless man twerking for money and then they started kissing out of nowhere I see a guy pull out a rat and stared kissing it when I went inside I saw to kids going at it for a bottle of primeI saw a speed kid say can I have this it was a bag of skittles sour and when I went to go the bathroom I saw a guy and a women go at it in the stall they where really going at it
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November 2023 by Alexis B.
Honestly best day ever i may have seen about 50 people stealing ps5 but it was worth it for the Down syndrome kid that accidentally pushed an overweight white women into the ball pit but the fact that that kid ran away shouting baby dont hurt me then i saw a bunch of white girls posting the white women on TikTok.
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October 2023 by SushiGirl H.
Fast, dependable and accurate service (delivery). Yes this Walmart offers delivery and they are FAST!While I love Woodman's grocery - Walmart has even lower prices on most everything. I save mega bucks shopping online here. The produce is fresh and clean. The supplies (paper towels, toilet paper, trash bags, Tostitos cheese in a jar, bell peppers, etc) again are cheaper then elsewhere.If Walmart can charge .10 - 1.00 cheaper ask yourself why other stores are marking up the price of their stuff like they do????Forget Amazon except for some of the most exotic stuff. Walmart rules. Amazon has gotten expensive compared to many places.I have never been in the store itself or met the employees but again I can order stuff and within 24 hours its on my doorstep. They very rarely are "out of stock."I love my Wal-Mart. ;-)
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September 2023 by Adam H.
I've had my worst experience in shopping here. I was heading to check out and while scanning my items, Linda decided to target me by carefully watching what I scan and looking through my bags before accusing me of shop lifting. I was leaving checkout with some unscanned items because I've had to use the restroom. She then runs right in front of me and pushes me and my cart back and says " Unpaid merchandise isn't permitted after checkout area". I stated clearly I have to use the restroom and there is nobody to watch my stuff and she then tells me to put everything back and reshop once I'm done. Are you serious? I can't even believe this is how these employees run this Walmart. First, you don't get paid enough to even do your job, second, there's no reason to be completely rude and not being understanding in my situation. I hope this employee loses her job because that's what she deserves. She didn't even offer to look after my stuff. Instead, she notified the optical department which has nothing to do with any of our business and calls security for no reason said. I was then let go by the optician kindly.
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December 2022 by Jackie P.
The baby formula is locked up and somehow nobody who works at the store knows where the keys are. What a joke of a store
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November 2022 by Monica G.
I would give 0 stars. NO ONE ANSWERS THE PHONES!!! Lazy no good employees, also my grocery delivery was never deliver between 7-8pm the other day, it came the next day at 8am... now today my other grocery order is late supposed to be 5-6pm it's now 6:30. CORPORATE NEEDS TO DO SOMETHING WITH THIS STORE!!!!
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October 2022 by Nadia Y.
Attempted to try the Walmart curbside pick up for the first time and was a horrible experience. When I arrived there was only one other vehicle waiting for the pick up and I was parked for 20 minutes as other vehicles showed up and received their orders and had left. I then proceeded to call them and check on the order and they said they were bringing it out in 2 minutes. Another 10 minutes went by as other new vehicles arrived and received their pick up orders again. I got so frustrated that I canceled the pick up order and would never attempt to do that again. Target pick up is much more efficient and organized.
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March 2022 by Savanna K.
I am at my wits end. NEVER go to Walmart in Elgin. Their employees say one word when asked a question about a phone service provided ONLY by Walmart without actually letting you know what products you need to buy. Oh, & forget trying to call them for ANYTHING. Apparently the phone number online is JUST for show. You will call for three days straight, try every department. And the ONLY helpful and kind Walmart employee that will answer will be in the pharmacy where they can't transfer you to someone. A lovely lady in the pharmacy did take a note for me and gave it to someone, which was obviously ignored because Walmart could care less about your questions or your needs. 0/10.EDIT: three days later and I still can't get ahold of anyone. No one answers the phone. Gas prices are RIDICULOUS for me to drive all the way to Walmart to find out they don't have what I need. This is by FAR the WORST customer service I have ever had in my life. I'm actually fuming. I'll be going up to Walmart later today , while I'm calling still, & finding the phone that's ringing so I can answer it myself & answer my own freaking question since that's the ONLY way it's ever gonna happen. Seriously Walmart?????
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July 2021 by Darren B.
I've been a patient of Nelson Eyecare at Walmart for five years. I've had mostly negative experiences here like three years ago when I was given an awful prescription for contact lenses that were not for my astigmatism. My doctor prescribed non-astigmatism contacts to me but I have always had an astigmatism and I ended up ordering a ninety day package of non-astigmatism contacts. They sucked.I brought them Ray-ban wayfarer frames for prescription lenses five years ago (Ray-ban didn't offer it on their web site at the time) and they seemed alright. Four months ago I brought them BRAND NEW Ray-ban wayfarer sunglasses for regular clear prescription lenses. So they were like ok and did GOD KNOWS WHAT TO REMOVE THE TINTED LENSES. You can see how scratched and dented the lenses are in my pictures. Anyway five weeks later they finally got the lenses in so I brought my frame back and they OBVIOUSLY FORCED THE LENSES INTO THE FRAME JUST LOOK WHAT THEY DID! The glasses in the background are the ones from five years ago for reference (WHICH BY THE WAY MUST HAVE BEEN ALSO FORCED IN BECAUSE THE LENSES BULGE FROM THE BOTTOM PART OF THE RIM ON THOSE!). I went off when I saw what they did and that they thought it satisfactory to present them to me in this terrible condition.The manager was combative, rude, and indignant. She claimed I was told this might happen and I was like NOBODY TOLD ME AND EVEN IF THEY DID WHO IN THEIR RIGHT MIND WOULD THINK THIS IS ACCEPTABLE. She told me they would try to fix it and instead of apologizing or saying goodbye or anything they (the manager and two other workers) let me leave the store angry. Three weeks later I CALLED THEM and they said they messed up the frames so bad they tried to order new ones from Sunglasses Hut--and not even tell me about it.
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July 2021 by Calista K.
BEYOND PISSED. WORST CUSTOMER SERVICE. I was there a few weeks ago & stood in line for almost half an hour. 5 minutes into waiting in line- the cashier just upped & walked away from the register & never returned. (The light was still on for the register) We continued to wait in line for the cashier & she never returned. I was in this line specifically waiting to purchase my formula for my son. [They lock the formula up & bring it to register 7 for purchase]. The Hiring Manager with Glasses & Blonde Hair then came up to everyone in line & said that if we wanted to purchase our items we would need to go down to self-checkout but refused to grab the formula that my son needed. She was very rude & careless. Now fast-forward to today. I placed a Walmart Grocery order. When I got home I realized I had 10 items missing. I've called the store over 30 times in the last hour. The phones will ring for 2-4 minutes and then hang-up. Only the Deli & Pharmacy picked up. The Deli transfered me & yet again, nobody picked up. The Pharmacy explained their phone lines are completely different from Walmart's phone lines & would page the store manager. They tried paging her 5-6 times & still got nothing. I then called the customer service number & they hung up mid call. I called once more & finally had an amazing lady help me with the missing items. 0/10 Don't recommend this Walmart. They don't care for their customers in the slightest.
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December 2019 by S G.
Worst Walmart location ever. All employees are dontknow how to take care of customers. You have to have your pick up order in 5 hours before you time slot, to wait over an hour after tour time slot to have it out to you. No communication. They had the call service turned off as well
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November 2019 by Juan V.
I don't mind the store at all, what I do mind is the horrible wait time for store pickup. 15-20 min wait for pickup? You have to be kidding me. I have never waited this long at a different location. This is the second time I had to wait 15-20 min at this location. Even after they paged someone three times still had to wait. Such a joke.
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September 2019 by John P.
dirty messy store. you may get lucky and find someone to help you that speaks english. asked 3 different floor workers and they responded in some foreign language. last one was named gnip. really? it's like you are in a different country there. customers all talking foreign tongues too. i think speaking english should be a prerequisite to working retail.
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August 2019 by Brittney K.
This is the worst Walmart I've ever been in- EVER. Literally drive down Randall to Algonquin. I can't say ONE good thing about this Walmart. 1 checkout open- employees all over the store not willing to help in any way. Screaming kids that the parents apparently are use to because they allow their kids to run crazy. No one that shops here has manners or says excuse me. It's a trash location. Don't go here.
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December 2018 by Aaron W.
It's Walmart....in Elgin. Don't come after 10pm, and good luck during rush hour. Can't lie, good selection of food, clothes, and well, everything. It's a SUPERCENTER, so you know it's super. For the most part, I can't blame the low rating on the store itself, but rather the employees and the people who shop here.