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July 2023 by Zaid J.
they are very slow. The stuff is very slow I just. Wasting time talking. with each other. leaving the customer waiting in waiting. no good
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March 2023 by Syed Ahmed
Change your google name to ATM ONLY. I drove 15 mins and they don’t deal in cash. They don’t take cash deposits or do anything else a bank does. It’s just bank with 2 ATMs and few employees who does nothing.
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February 2023 by Adam Sharani
No tellers. If I wanted to deal with machines I would've gone to an ATM. A brick and mortar should cater to the simplest customer needs. Surely Chase et al can afford to keep/create jobs instead of taking them away from people.
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December 2022 by Chloe Cheyenne Altez (LhadyChloe)
Shout out to Ben Bahr who helped me open a business checking and credit card with Chase. He is so friendly, accommodating, and kind with opening the business account. Very knowledgeable about the requirements needed. Highly recommended if you ever visit this branch.
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August 2022 by Ibrahim Barry
This is NOT A BANK! It's atm ONLY!
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July 2022 by Kathy Anne
Came into this bank earlier today to ask a question about an order I placed for checks that I made on 6/25 at another branch. Was greeted immediately and Benjamin was more than helpful!!!! he was super professional and kind. :) gave me his business card in case I needed to update or have any questions. Not sure why this bank has a lot of bad reviews. Benjamin is just great! If I ever have a different issue and need assistance, I’ll stop by here again for this location is close to my work. Thanks to Ben!
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July 2022 by Gianna F
Horrible customer service and extremely condescending employees. Do NOT waste your time at this location . I would rather drive an extra 15 minutes from my home than go to this one.
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June 2022 by Chia Pet
Went to the bank to waive the fee. The greeter did good job, The teller who assisted not very kind. She told me to call the customer service number. She didn’t even bother to apologize for the inconvenience . I dont think i would have done this to my customer because I also work at bank.
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June 2022 by Monique Zasi
I have been their customers for over 35 years. I am very satisfied with their service and the people are helpful and friendly.
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May 2022 by victor savenco
Very rude lady works here…. Bad customer service
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January 2022 by Nan Garc
5 Star shout out and many thanks to Benjamin B. for helping me with my banking. So professional and knowledgeable, he took the time to explain online banking advantages as well as helping me with my account. Highly recommend making an appointment with Benjamin.
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November 2021 by Stephen Pauga
Not sure the purchase of this building. Essentially a room with ATMs and guys who can direct you to the ATMs(nice guys though). Offers zero services a bank should or usually does. Have to make 2 atm withdrawals instead of a teller assisting you. They even pointed me across the street to Wintrust Bank so they could assist me with a common bank service. 2 visits to this location has convinced me to move my accounts to Wintrust.
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November 2021 by Jeremy s
Garbage bank. The quick accept for credit card payment does not work. My business has been waiting 15 days and still have not received funds. No one can give me an answer as to why.
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July 2021 by WUJEK
Big mistake people have no experience here waste of time go to the big legit location
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July 2021 by Sean Gebhart
Chase bank is just a greedy predator. Take your business elsewhere.
