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November 2023 by Anna Kula
Excellent job on my Ford Edge. Staff is very knowledgable and friendly. I highly recommend EGM for your car’s needs. Professional, knowledgeable and beyond reasonable pricing. Already recommended to family members.Services: Transmission
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November 2023 by Jen Kushnir
Called Randy in a panic when my battery died without warning. EGM stocks Interstate batteries with a 60 month warranty. Great price and was back on the road in a few hours. Highly recommend!! +++++Service: Auto battery replacement
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September 2023 by Louis
Correctly diagnosed a check engine code and made repair. Likewise with brakes. Did a fantastic job on a older classic vehicle. Randy and Russ kept me informed in a timely fashion and explaining the situation. I will continue to keep them as my go to repair shop. Subsequent work was also required, which was performed expertly in a very timely fashion. Great shop and excellent service and mechanics. Latest visit for unrelated issue was again diagnoswd and performed expertly in a very timely manner. I really appreciate Manny and his team's desire to help you.Services: Auto battery replacement
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September 2023 by Michael Osyka
Stopped on a whim since the shop is in area I work. Spoke with Russ to get a worse case pricing on my 2011 Explorer. I made an appointment to get a hands on estimate. I was very surprised that the actual repair was about 1/2 of the verbal quote. My repair is resolved.I'm also very happy that I stopped in and I will be using them for both my future needs and will be referring EGM to others.Thank you Russ
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September 2023 by Jon Mills
As a first time customer I was very impressed. I was having an issue with tire pressure and made an appointment as I live a few miles away from EGM. They were very helpful in explaining what might be the issue and how they would approach things. It was determined that a tire replacement was best and then we told me about different kind of tires and made a recommendation for a brand which was not the most expensive but the best for my card. I’ll be back!Service: Tires
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September 2023 by Janet Ford
Manny and his friendly team took great care of my daughter’s car (and us) when she was home briefly from college and needed significant work done in a short timeframe! The team informed us of recommendations, pricing, and kept us informed every step of the way. Great communication and pricing at pickup was as expected—no surprises! Excellent customer service! Thank you.Services: General repairs & maintenance
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September 2023 by AmyLS
Great customer service!!Needed my tire repaired right away (found 2 diff nails in it). Manny (owner) responded to my after hours text immediately. Russ (manager) called me next morning before 730 am to tell me to come right over, he could get it taken care. Will definately be going back for future car services.
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September 2023 by Clark Cothern
We had a good experience taking our car to EGM. They fixed our wheel bearing quickly and inexpensively, and they gave us reasonable recommendations for future service. We didn't feel pressure to complete all service immediately, and they helped us come up with a realistic timeline to get the work done. We appreciated the great service provided.
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September 2023 by Louis Demers
Saw many good reviews for EGM and tis was a first time visit for me. The repair to the fuel system was very extensive, with Manny and Randy explaining the requirements needed, and keeping me informed of the progress. Everyone, including their auto techs, who are very knowledgeable, took a personal keen interest and desire to "make it happen". I definitely will continue to patronize EGM.Service: Auto emissions testing
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July 2023 by A T
After getting a bogus diagnosis from the dealer, and after combing through tons of reviews from local garages - I went to EGM for a second opinion. EGM thoroughly addressed my concerns. The entire process was transparent, honest, and efficient. I am relieved to have found a mechanic I can trust. Moving forward, EGM has my business!
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July 2023 by Lauren Streba
I brought my Jeep in to diagnose what was going on after a failed emissions test. I talked with several people and all of them were courteous, thorough, and very nice. I asked a lot of questions since I know next to nothing about cars, and they answered all of them very thoroughly, which I really appreciate. They got my repair done super quick, including ordering genuine Jeep parts (instead of aftermarket which aren't always the best quality).As the customer service cherry on top, they even took my Jeep to get it tested for emissions (it passed, yay!), which is so appreciated because it's one less thing I have to do/worry about now. I totally wasn't expecting that and really appreciate them seeing the repairs all the way through.Finding a mechanic/shop that is trustworthy and does great work is hard, especially when you haven't lived somewhere very long. I'll definitely be bringing my jeep back to EGM next time I need a repair - hopefully I won't need to for a long, long while though!
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July 2023 by Samantha A.
I came in for an oil change & tire rotation, which took about an hour or less. Quick service - didn't have to wait too long. They have coffee & snacks for customers that are waiting.
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July 2023 by Joy Piet
First time there. My friend suggested EGM. Easy peasy. Manny is great. Answered all of my questions. I was able to get my car the next day. They check in on you in a few days to see if you are still happy. They are really busy but you don't feel rushed at all. I will go back. You should too!
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July 2023 by Sharon Buxton-Bregola
It's a family affair in the sense that I and various members of my family have been going to Manny and crew for quality and dependable auto service for years. I would highly recommend them for their vast technical knowledge and courteous and friendly manners as well as being reasonably priced. A+++!
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May 2023 by Nathan Belofsky
Just got some new rotors installed and break pads. I had gone to 2 other shops and nobody could figure out the issue and one shop even made up an issue to try and make some money off me. I did bring it to one mechanic before this who said it might be my rotors but I had basically but the words in the dudes mouth. They quickly took my car and diagnosed the issue plus any other issues with the car and didn’t even charge a fee. I didn’t have a ride back and was trying to order a Lyft but they actually drove me home! They called me back a few hours later and came and picked me up which I thought was such a bonus and gave me the run down. I was able to chose which repairs I wanted done first and was educated on which one was the most serious and needed to be fixed first. I brought my car in for repairs two days later and my car was fixed a few hours later. They had also picked me up when they were done with repairs. The car is driving better then it has in the longest time. I am so happy to have found a reliable mechanic considering all my bad experiences. They really do deserve the ratings they have these guys know what they are doing and treat you like your business actually matters to them which is hard to come by now a days in the car industry. This will be my go to shop no matter how far I move only exception being if I move out of state.
