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February 2024 by Nizel Adams
Small location, but everytime I stop by here they've always been courteous and promptly get things done. Plenty of parking outside and conveniently located next to public transportation as well. They have big tubs of hand sanitizer next to the registers (it's super watery so watch out.)
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January 2024 by Lee Jones
Excellent customer service, went out of their way for me
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October 2023 by Oliver G
5 stars for the center itself and the awesome polish employee who helped us out. With that said we have recently been having issues receiving any packages from FedEx so hopefully that gets sorted out.
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October 2023 by Paul Arc
They called me because my employer sent me a package. They asked if I wanted it delivered or if I wanted to pick it up. My apartment complex has packages stolen constantly so I said I'll pick it up. I go there and hand them my DL. They look for 10 minutes and say they can't find it! They have ONE JOB! TO get a package to the receiver! And they blew it!
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October 2023 by MYKEMALICIOUSSF
This is a really good Fed Ex office. The crew that work there are really friendly and polite, never have more than a few minutes wait and are always able to answer any questions. The only bad thing I can say is sometimes it's hard to see the entrance late day as their sign is not big and with sun in your eyes you can easily pass it.
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October 2023 by Jaime Pimentel
This location should change their hours to "closing at 8:30pm" cause this lady did not let me in. To top it off, they were assisting another customer in there. All I wanted to do was drop off an 8 lbs box that couldn't fit in the drop box. Label was made, didn't need a receipt, and I pointed it out at her, but she did not care.
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October 2023 by Mike Krickl
Closed earlier than the hours listed and could see an employee just watching videos in their office . Terrible
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August 2023 by david stephan
Front counter service is very polite! Quick in and out!
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August 2023 by Arkadiusz K
@ 8.55pm JULY 10THthis location was closedPeple inside pretended did not see me felt like freaking post office
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August 2023 by Idris Syed
I sent parcel with fedex on 3rd august. Documents for US consulate and it supposed to reach hyderabad 8th august before 8 pmBut till now not yet received parcel in hyd and in tracking the parcel still in BangaloreMy purpose of sending with courier service doesn't benefit my any more. In fact i am in big trouble for not submit documents on time9 days to deliver one parcel and didn't deliver yet....I need my money backif you are loyal company to clients
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July 2023 by Brandon Nelson (Thabazimbi Tyres Pty Ltd)
Can someone please provide a email address to get in contact with FEDEX.I'm from South Africa and need to track my package.Thanks
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June 2023 by Robert Gaida
Long hours made it convient for drop offs. Close distance to Airport allowed fast service. Very friendly person at the counter
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June 2023 by Victoria Swartwood
Amazing customer service! I spoke with a man about a package that was being held at their facility. I am a freight forwarder and deal with many facilities who do not care and are not willing to assist. This man was more than willing to help and was going to allow us to rescue and urgent shipment. Once he looked into it we found he had already resolved the issue at hand and personally loaded it on to the truck. GREAT service in my opinion and not always seen in this industry!
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June 2023 by Matthew Schulz
As someone who deals with lots of shipping for work, I always cringe when a customer asks me to use Fedex shipment back to their facility. 1st: I can't get LTL permissions on the manager website, and when I call to setup an account, I get transferred over and over until finally someone tells me to call back later. 2nd: No same day pickup, comparable shipping companies will do same day pickup sometimes within hours for even standard rate packages(UPS), but Fedex ship manager doesn't allow that, only for expedited packages. 3rd, when shipping within a driving distance radius, Fedex packages come in late in the day, while UPS and other shippers are usually before noon. (I figured this out from the exact same companies having used both Fedex and UPS to ship to us)If it wasn't for customer policy and requirements, I would never even think of doing business with Fedex.
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March 2023 by Piotr Warcholek
If I could give 10 stars I would!!! I was having an emergency getting a travel certificate before a flight and it was running late for delivery. So I went to the Elk Grove location to see if I could pick it up and Nelly and Michael were so amazing!!! They went on a hunt for my package and they found it! I will be forever grateful! They were so nice and willing to help me, I was so lucky I got to interact with such wonderful people!!! Thank you so much!!!
