First American Bank's branch at 700 Busse Road in Elk Grove Village, IL, is praised for its friendly, professional, and knowledgeable staff. Customers can open checking and savings accounts, apply for loans, renew licenses, and access various other banking services at this location. The employees, from wealth management to tellers, are described as exceptional, treating customers like royalty. One reviewer had a positive experience with Nancy, who promptly assisted with an online login issue, resetting the account and providing excellent customer service. Another long-time customer expressed love for the bank, stating they have been banking there since 1995 and will continue to do so. The banking staff is commended for their helpfulness, particularly in guiding a customer through a difficult situation. New customers, such as those opening savings accounts, also report positive experiences, with Steve and David providing informative and valuable assistance. Overall, First American Bank is highly recommended for its outstanding customer service and wide range of banking solutions.
Great bank, very good customer service and business friendly.
June 2025
Terri at the GreenBay rd location in Kenosha was so very helpful and kind. She went out of her way to help me. It was an excellent first impression.
April 2024
They are always very caring and helpful they make you feel like family everyone there I been with them since 1995 and I will bank there til I die I love the bank on busses rd in elk Grove village Illinois
