-
November 2023 by Rick Sabordo
The only drawback was there were no mini-fridge, coffeemaker and/or microwave in the room. If you wanna keep your drinks cool or save your leftovers from dinner...bring a cooler. The good thing is that the ice machine is always full. Otherwise, the location is awesome and there were a few restaurants that were in good walking distance from the hotel.Nearby activities: Fast food restaurants close by that are walking distance.Safety: Well lit parking lot.
-
November 2023 by Jay B
I understand everyone trying to save little money for a hotel but after this, I'm willing to pay extra for a better environment. 1st he said 65 a night out the door but when I give cash he said it's 70 with tax. Ok whatever room was small but I can deal with it, so I decided to stay a nother night I call front desk and said I will stay a one more night so do I pay now? He said I can pay tomorrow check during out at 11am then he knocking on my door and calling my room like telling me I need to pay up I was like didn't I just talk to you? Smh so my wife went give him cash then he said price is now 89.99 plus tax so I said I'm just going to leave now he saying it's already 1130 I won't get my $50 refund back. I told him that's all I have left is 80 then he honored the 80 but next day I check out they had to check the room completely and I had to wait to get my 50 back which I realized they only gave 45 I had this feeling that's how they been scamming people. C.mon every time I ask for a towel I gotta return the use one and breakfast from 5am to 8am it's to fast . 1st time in my life I never had any front desk banging on my door for pay when I called 1st in my room he said no worries smh. Weekdays price change? Yea ok go ahead keep that extra $5 and change because it was my 1st and will be my last time I highly recommend anyone not to go unless you really have to
-
October 2023 by Rachel V
No coffee. Disgustingly dirty. Light in bathroom is automatic and takes at least 2 mins to shut off, which isn't great at 4:30am. The phone light will not stop blinking. This place is GROSS and overpriced. $170 for a night and 6 days of parking is too much.Update: Thank you for your reply. I forgot to mention that when I went to use the bathroom the first time, the seat was up and it looked like urine was in the toilet.I do appreciate your reply, however! I didn't say anything to y'all while I was there, and that's on me. I will definitely give you all another try. My apologies for not attempting to contact you with these issues.
-
October 2023 by Brady Cooper
Well I got in kind of late about 9. The desk guy was very funny and got me set up. I was basically looking for something cheap just to sleep. So under 70 close to the airport. Exactly what i needed. Except for the child running on the floor above me it was perfect.
-
September 2023 by Devon Duckworth
I had a wonderful experience at this hotel! The staff is very friendly and helpful. The services offered are convenient and worth the cost. My stay at this location was excellent! Thank you ?
-
August 2023 by Abdulfatah Sheriff
This hotel is economical, very quite, and super clean. Much updates have been done as visible and it is a comfortable place to stay. Free breakfast in the morning with a quite and clean seating area. O’hare airport is so close to the hotel and Uber or Lift may charge around $26-$ 30 to get you there in a matter of minutes.
-
July 2023 by Kirubel K.
The hotel reeked of cigarettes. Other than that, it was a pleasant experience. The bed was fine, and the bathroom had nice designs. I would recommend using the stairs though.
-
July 2023 by Abi sha
Clean and comfortable rooms in cheaper prices. Staff was very friendly and Mohib was there to help me in front desk.
-
July 2023 by Mrs West
I did a reservation through priceline 1 adult 3 teens. Priceline did me dirty and put only 2 adults. I said ok, the website said kids under 17 stay free.. thats a lie. They charged me $80 bucks more for them in cash. And then didnt want to give me a receipt for it. The pillows were flat and hard, the warmest blanket was scratchy as hell and the beds arent comfortable. The rooms dont look like it does in the pictures. Front desk attendants were rude and often were creepy always watching my boys. Wont stay here again.
-
June 2023 by Ana Gallardo
RUNNNNNNNNNN as far away as you can from this place, PLEASE.If I could give it a zero star I would but unfortunately I can’t.We booked through Priceline and upon arrival, the hotel still wanted to charge us an extra $30 because we had kids with us. Even though Priceline said otherwise! Took me 45 minutes to check in; my twins were exhausted and so were we, but the hotel didn’t care! He was so rude and mean.Another person who was checking in was so upset because he was being charged extra as well, that he called the police on the hotel. It was until then that the hotel agreed to let us check in. He wouldn’t give us a refund so I had no choice but to stay Almost an hr had passed by as we waited!The place is OLD.The room smelled horrible- like cigarette smoke, it took me 3 days to wash it off of me and we only stayed there to sleep. I was unable to sleep thinking my kids were breathing this air!The place looks nothing like the pictures. Please pay extra and stay at a nicer hotel. It’s not worth the free breakfast.
-
June 2023 by MsEgypt C.
The rooms are very small and look nothing like the pictures. There was no refrigerator in the room. The hotel smells like a nursing home. The sheet had brown spots on them. It feels like a quick " hook up hotel ". Save your money and your time. I did not stay for the whole reservation. I checked out early the next day. I'll take the monetary loss. I will not return, nor do I recommend. There are much better hotels around O'Hare Airport.
-
May 2023 by Kariane Phillips
A step up from a tent. I get it was a basic room but this hotel wasn't even offering basic hotel essentials like fresh towels or taking out trash. We were there for 5 days/4nights and I had to ask for new towels. At which time the staff followed me to the room to pick up the dirty ones in exchange. Overheard another guest having to ask for toilet paper. I understand hotels now don't do a full turn over until you check out but a quick walkthrough would have been appreciated. A basic breakfast was what we told to expect during check-in...not even close. I don't know how old the milk was and the bread/bagels/ danish looked old.
-
April 2023 by Bobir Djuraev
This place will compare several of hotel sites and usually will have prices much cheaper compared to others! The front desk is helpful and friendly. Thank me later on! This place is one of the satisfyingly rated in the area. I have been staying here for a numerous time. If you choose this place you definitely won't be disappointed.
-
April 2023 by Jessica DePatie
Firstly, the photos are a gross misrepresentation of what the rooms look like. They are stretched to make the rooms appear bigger. They are outdated and/or taken from other Wyndham facilities, with items missing from what is shown in the photo. We brought food with us because the photos show that they have a microwave and mini fridge, which had to be thrown away since we couldn't store it properly or heat it.Aside from being the smallest rooms I've ever seen, everything is stained! The carpets are gross, the bedsheets and pillowcases were all stained, the towels were all stained. The toiletries were partially used it looked like.The whole hotel smelled funny, especially the elevator.Their breakfast was disgusting. It consisted of old, hard, crusty bagels, pastries that smelled like dirty floor cleaner, old mealy bananas and apples, and cereal that Ididn't even want to try after trying the other options (plus they didn't even have milk for it). The only drink option was coffee, or funny tasting water from a smelly drinking fountain, because their apple/orange juice machine was broken or they just didn't care to fill it.The La Quinta 2 blocks away was much nicer
-
November 2022 by Sahara Late Knight StoriTails
So we are new to the area and found this hotel to stay at for 2 nites. When I tell you they offered the most respectful service.. They were very helpful with local dining .Hotel smelled good and clean when walked into lobby and the rooms were up to date and clean. If your in the Elk Grove area surrounding I world highly recommend this hotel.. thanks for great service.
