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January 2024 by Dan H.
We're planning a trip and my girlfriend was excited to get TSA Precheck for it. Huge mistake selecting this location for the interview as they waited until she arrived to inform her they had cancelled all appointments without explanation and said she should've received an email. (She did not!) Not at all helpful and told her she could just go sign up again for another time, terrible customer service
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October 2023 by carrie d.
I had an appointment for TSA pre-check. There were six people sitting around in the office chair display area because she was an hour and a half behind. Who gets an hour and a half behind for 10 minute appointments? The employees I asked about typical wait time were very bothered by me asking questions.I walked into another location was done within 10 minutes. With no appointment.
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October 2023 by Jake L.
I went to staples and I was helped by an amazing gentleman name Arnold he went above and beyond his duties for me. Extremely nice and he looked like he really liked his job. thank you for going above and beyond Arnold!!would recommend this place for ppl especially seniors and older ppl these guys go above beyond.
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September 2023 by Renee S.
I just went to Staples on Meacham in Elk Grove Village and I must say they are so friendly. The young gentleman at the door greeted me and said hello. And then, I walked in the isle to get some ink for my printer and I was approached by the manager who was soooo upbeat and friendly. As I went to pay, again I met the manager who took care of me and we started talking. I was so impressed with Dawn, the manager, that I had to write this review. I don't write many reviews, so it has to be really bad service or a pretty outstanding experience. Dawn was customer oriented, professional and personable. Who would have thought going into Staples would be so great and making my day awesome. Thank you Dawn! You're the reason!
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July 2023 by Jackie F.
the way they treat their employees is disgusting. low pay for the work that employers are expected to do. managers treat costumers disgustingly. the entire store is a mess, bathrooms never seem to be cleaned. never apply for this job! and don't support the business! (prices on certain items are also extremely outrageous.)
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May 2023 by Izi Kehayov
Horrible, Horrible Experience, AGAIN.Don’t waste your time coming here.Literally every other place would be better.The printing section staff is clueless to anything and everything.
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May 2023 by Angela M.
Today, my dad went in to pick something up for me and he didn't have a receipt and he forgot his phone so he didn't have the digital receipt I sent him with the order number. The gentlemen working there was able to fix the issue and get my order corrected.
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November 2022 by David Wood
Arrived for TSA our pre-check appointments, found TSA area closed with no notice whatsoever. We took off work, wasted entire afternoon driving to this location only to be turned away with no recourse but to reschedule our appointments for a later date. New appoitments are weeks out.Make sure you call before you show up I guess?
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November 2022 by Curtis B
Only one self-service printer, and the Copy & Print Desk Attendent gets snippy when the only machine there isn’t working and a customer asks for help. Get another printer.
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September 2022 by Natalie H.
Shawn (I hope I spelled that right) was so helpful! We had to leave another staples location because the guy there wouldn't help us ship out an item on Labor Day. Shawn was quick, friendly and didn't even seem bothered with our shipping item. Thank you for helping us out, it turned our day around!
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May 2022 by Natasha P.
the staples employee working the TSA pre check counter was rude. I came in for a walk in and she called for the 4:30 appointment and he wasn't there, so he called for the 4:40 and took her at 4:40pm. Then she called for the 4:30 again and then she came out to get me right as the 4:50 arrived. She told me she can't take me because if she works past 5 she will get fired. I told her it's 4:55 and she was going to be working past 5 anyway. At this Point she persisted to tell me that it's OK because these guys had appointments... I think she was just discriminating against Southeast Asians. .
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May 2022 by Gabby Z.
Had an appointment with TSA Precheck and only had to wait about 5 minutes for others to finish before it was my turn. Everything went very smoothly the lady at her desk was very informative walking me through the process. Only took about 10-15 minutes of my time which I was anticipating longer but overall happy with my results. Walked around the staples and they had many clearance items and sales going on so I grabbed a couple of things and the associates were also very friendly. Everything was nicely organized. Will be coming back to this location!
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April 2022 by Hester K.
Me and my friends planned to have a same shirt if we went on a beach party at our friend's birthday. So to save enough money we planned to bought an equipment for t-shirt printing. Three of us went to this store to bought the equipment while the others are in my house. We already have a shirt. My friend grabs a cart and we went directly to the printing tools section. We grab two Blank silkscreens pre-stretched 110 mesh frame and blank canvas. Then we grab some pad of Transparency paper for laser jet printing. They have a set of materials but some of it has we already have so we don't need a set. We bought also bought squeegee. After that we went to the section of ink. We bought photo emulsion for our design. There are lot of ink to choose. We only need 4 colors for our design which is color lack, red, blue and yellow. We spent just half an hour here and were good that we bought everything we need.
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November 2021 by ENVER GÜNER
They pick up all your packages until 3:30 pm seven days a week. Very decent environment. The employees are very friendly and friendly. Everywhere is very clean and tidy, by the way, when you enter inside, you are also aware of very nice downloads.Thank you so much Staples and Ups
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March 2021 by Joanne D.
I went there to complete my tsa precheck process. It was very easy and probably took me no longer than 5 minutes. There were two ppl ahead of me so I shopped around because I was early. They pretty much check your documents that they match and take your photo along with fingerprints. The cost was $85 and it was good for 5 years once approved. If you have kids under 16 that travel with you this will cover them going through the tsa pre check line at the airport so you will only need them for the adults. After you're done with that process they give you a coupon book which came in handy because of all the items I grabbed while I was waiting. LOL This location o was in and out and from the time that it took me to register online to getting the actual appointment it was less than a week. This location is easy to get to definitely recommend getting this done !