-
November 2023 by Dylan Campbell (Devious Dion)
Got stranded at OHare for 20 hours so needed a place to sleep. Great value compared to some lower-rated neighboring hotels, Plus offers a free shuttle to and from the airports. I believe that service is extended to the Midway Airport as well, but I could be incorrect.Service was good and check-in was quick and headache-free. Had a lot of trouble finding the shuttle so had to repeatedly call for directions and made the poor driver wait for me. They were as patient as one can be in that situation and spared all that extra time for me despite not even having paid for a room yet. (I didn’t even have cash for a tip for the driver ?♂️).All in all, they made a very stressful night into a relaxing one, and all it took was $90.10/10 Stranded man child approved ?Rooms: I booked a single King room and it was nice and roomy. Had a mini fridge, coffee machine, TV, a nice HVAC system, and just about anything else you’d need.Safety: Room doors have an average RFID lock setup that you see at a lot of hotels nowadays. There is also a deadbolt and a door chain.Food & drinks: Offers a complimentary breakfast. Nothing special but I definitely wasn’t complaining.Waffles, yogurt, muffins, etc.They served breakfast from 6 am-9 am at the time of this review.
-
November 2023 by Jonty Sleep
We were told at check in that we can come out in the morning when we wanted to go to the airport and they would take us. There was a shuttle schedule at the counter. We wanted to take the 11:15am shuttle so we arrived at the front desk at 10:55am. They told us the shuttle was full but the shuttle did not leave the motel at 11:15??? There was no one on the shuttle???? They made us wait around till 12. We were pushing it for time. Not very professional lying to your guests??? Didn’t really care that we were going to be tight with time getting to the airport??? The breakfast didn’t have many options at all. We went to breakfast at 8am and it hadn’t been restocked, hardly any food. No water in rooms.
-
November 2023 by Pam Harper
We have stayed here two or three times and have always had good experiences. This time was even better, we took the 1st shuttle of the day at 4 a.m. and the shuttle driver was there waiting for us by 3:45. No stress. We are parking at the motel and we are happy with that as well. Very reasonable prices. The motel itself could use a little bit of updating, but everything that was needed for our plan of staying over and getting to the airport was wonderful. Thanks Super 8 personnel, you met our expectations!Rooms: We were on the 3rd floor, the room was clean and everything we needed was available. It was a quiet stay, and we were able to get a few hours sleep before getting up very early to get to an early flight.
-
November 2023 by Stephanie Barnes
I love this hotel so much the staff are so amazing and very friendly back in June I had a long layover for my flight to the United Kingdom they let me check in and check out in the same day so that I could catch some sleep before my overnight flight in fact I just reserved a room here for next weekend for a convention in Rosemont plus the free breakfast, free airport shuttle, and pool are 3 more great reasons to stay here!!!! And the rooms are very clean and cozy and beds are very comfortable!!!
-
November 2023 by Amy Misner
We found with both stays rooms very clean . Pool was relaxing after 2 week trip.Staff is wonderful.Shuttle service spot on.Continental breakfest is goodhot coffee, fruit, yogurt, make your own waffles, juice, muffins & toast.
-
November 2023 by Charles Snyder
The room was fine and the location convenient. The night manager was rude. He could not be bothered to end his non-business casual conversation while he was checking me in. My daughter-in-law, her sister and grandson were joining me later from an airport shuttle and he was hostile when asking about their names and number of people, not apparently able to count to 4 without assistance. When my DIL called about the shuttle he was rude to her, giving her as little information as possible requiring her to pull out the needed information.This person should not be in customer service.
-
October 2023 by Alexis Kate
Honestly, the reviews scared me about this place. But I am so happy I gave it a chance. They allowed us to check in early and leave the same day. (We had a very long layover in Chicago before our next flight and wanted some sleep before our next flight.) it was a great stay. Clean, comfortable, I can’t complain. I work in the hospitality industry, so I have high standards when it comes to impressing me. But this was great. The shuttle driver to ohare was very kind and accommodating.
-
October 2023 by Sandra Leonardi
Location is 15mins drive away from the airport, so if you have a early flight to catch, it's perfect. But its not convenient to travel to the city or anywhere else without a car. Good thing they provided free shuttle service to the airport where you could take the blue line. But its subject to seat availability.
-
September 2023 by Julie Tsai
The airport shuttle bus driver is extremely friendly. I took a bus at 10:30am on 9/9/2023 and the bus driver was very supportive,he even drove me to the right terminal to take the CTA bus! I truly appreciate his help and we had a great conversation! He is super friendly ?Also, the front desk people are very helpful and I felt welcomed. Thank youRooms: The room is ok
-
August 2023 by Edgar Hicks
When 1st walking in, you'll be greeted by a cornucopia of scents ranging from 10 day old sweaty feet to a raw rustic musty smell. Tired?..then lay down on the comfy bed which will adjust your back out of whack by day break..no extra charge!
-
July 2023 by Wendy Shannon-Garbrandt
This is a value hotel, but clean, and the staff was friendly and accommodating. This was for a night over on the way home and fit the criteria. I would stay again.
-
July 2023 by Matt Riedl
My family and I experienced this hotel as it was the only place that had a room left after our flight was canceled at O’Hare shortly after midnight. For what it was, it was fine. Our room had a broken-down stairstepper machine randomly sitting in it, which was amusing. The airport shuttle was pretty disappointing. The instructions were just to “wait for it and it’ll be around eventually,” and when the gray van did finally show up, the door was so hard to open, I had to exert so much force to open it that it threw the door wide open and almost whacked a baby. Not a great first impression. The room was decent. The breakfast was just waffles, a couple pieces of bread, and granola bars. Overall, we got a night of sleep, didn’t walk away with bedbugs, and got a ride to and from the airport, so perfectly adequate, though I’d never stay here by choice, especially when other nicer hotels closer to the airport are only $50 or so more.
-
July 2023 by Sara Julieth Gallo Bernal
This is a very bad hotel! Room had a smell! They’re run by very nasty Indians with bad attitude. They offer the breakfast and I wanted to trade it for a bottle of water and they didn’t allow it they wanted me to buy it for one dólar instead of just switching for breakfast! I would have but I didn’t have any cash on me. The hotel is small, dirty, smells and it doesn’t even have ac, the Suttle buses departs on the time they Can and want not the time it works for you, avoid this place at all costs whatever they Charge is not worth it!!
-
June 2023 by Pierre Schmidt
This hotel is basically a dump. The carpets in the hallways and rooms are stained and dirty so that I would not walk around without my shoes on. The furniture was worn and definitely ready to be replaced. My room had a strong funny smell. There was hair in my bathtub. The towels were so old they were more like rags than towels. I’m sure it was once a nice place (circa 1992 perhaps). There is no way I can imagine positive reviews I’ve seen to be legitimate. This hotel should either be bulldozed or undergo a thorough and complete renovation.
-
May 2023 by Kevin Xu
Man and lady at the front desk were very kind. Not the closest to the airport but shuttle was prompt. Sheets and bathroom were clean, no smells in our room. Good value
