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December 2023 by Jean Thele
Overall experience was great. A bit expensive. But I need my phone. I was hoping they would have a warranty or something.
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November 2023 by David Wicks
The two associates I worked with were fantastic. Paul on the first day, and Derrick on the day I had the repairs performed. Knowledgeable and engaged. It is not often you run into young customer service reps in retail that are as switched on as these two. They are truly a credit to the company. They deserve raises!! I was given options, the explanations were clear and concise and honest. The additional battery replacement I was offered was also at a discount since I was there to have the earpiece speaker replaced or cleaned. It turned out a cleaning was all it needed. That kept the price down. In less than 24 hours I referred two people. I had been referred myself by my tenant.Do yourself a favour.... do NOT consider anyone else for your repairs.Now, about those raises....... :-)
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November 2023 by A Son Of God
The rep was extremely professional, friendly, fast and kept me updated on the repair. I most definitely will refer all of my family and friends to this location. They're the absolute best! Love these guys up here!
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November 2023 by Stacy Smiley
Derek and Paul were able to squeeze me in on late notice and professionally handled my phone repair. My phone felt brand new, was even able to get a new case to protect it this time around. Will be visiting with my future repairs again!
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November 2023 by Scott Struchen
Amazing Service, Super Nice and No Hassle! Timing is everything and these guys care! Great job!
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November 2023 by Marc Tuzzolino
Paul pulled through in the clutch for me! I was performing some self work on one of my devices and a couple screws got stripped - or so I thought. On a whim, I reached for help and Paul came up YUGE!! Thanks again, I’ll definitely recommend this location (Elmhurst on Rt. 83) to friends and family.
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September 2023 by Olga Bogracheva
Top notch service. From the phone conversation I had with Hubert who was super nice and helpful. Sadiq was also wonderful and did a beautiful job on replacing the screen protector on my Fold 4. I would only recommend going to this location because I had called others including Niles and Arlington Heights which one didn't even have it in stocks. Niles had it in stock but refused to work on my phone second time I came in after they looked at it once the week before .
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September 2023 by Olga C
Top notch service. From the phone conversation I had with Hubert who was super nice and helpful. Sadiq was also wonderful and did a beautiful job on replacing the screen protector on my Fold 4. I would only recommend going to this location because I had called others including Niles and Arlington Heights which one didn't even have it in stocks. Niles had it in stock but refused to work on my phone second time I came in after they looked at it once the week before .
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September 2023 by Nichole Santoro
A “big box retailer” had recommended me to you to fix my tablet screen that I accidentally dropped. I could not be more impressed with the service, the fast timing, & the commitment to help me all the way through the process. I will definitely -and have already- recommended you to others. Thank you so much, I really appreciate it!
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September 2023 by Amber Waves
They were very helpful with multiple problems I had.Very courteous with a positive attitude.Considering that insurion is giving out promises that aren't necessarily the case.
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September 2023 by Joanna Lelek
Amazing service! Very professional and honest! Came in with a cracked iPhone screen and had it fixed within an hour!
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August 2023 by Sandra M.
Great customer service. My phone screen went out and they fixed it for me very fast, now my phone is back to normal. Thank you great job
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July 2023 by Thomas Hollowell
Super smooth experience. Got my phone back same day
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July 2023 by Brian Ciardullo
The team was very helpful and did a great job of keeping me updated. Unfortunately they did not have the parts to repair my Samsung s21+ as the parts were backordered. Other than that, I have no complaints.
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July 2023 by Dave
I had a very positive experience, they advertise same day service for Samsung repairs, and they deliver. They are a Samsung authorized repair store.