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December 2023 by Connor M.
NEVER go to at home Elmhurst!!! Earlier today i ventured into at home, looking for the most splendid gift for my mother, when a plump old employee confronted me and my school peers and asked us to for no apparent reason to leave the store. We had just entered one minute prior and had just just started contemplating a pillow would be the right gift forsaid mother. While being extremely rude and disrespectful to me and my Hispanic friend. The employee had the audacity to suggest that we were shoplifters just because of the color of our skin. To the employees of at home Elmhurst please take consideration who you are hiring before you hire them and also to the customers please don't ever shop here again happy holidays
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September 2023 by David Britton
Nice and clean store. Helpful staff and everything we needed was in stock.
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August 2023 by Sue Rickert
I love this store! Love the selections.However it is a bit pricey and they really don't offer any sale's.
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August 2023 by Barbara Watkins
I love this store well organize well lit. Very affordable, always nice and clean And the staff is very helpful.
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June 2023 by Peyton Paige
I walked in with a friend to look for a chair for my room. (I needed help carrying it) I was met at the front where I was yelled at and told that teens aren’t aloud in the store I kindly bargained with the lady she then let me in. I was going to check out and the cashier was extremely impatient with me and was yelling at me to hurry up. Bottom line the service was horrible towards me and it was not somewhere I felt welcomed.
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May 2023 by Steven Rico
Went to go shoping for house trinkets and was told to leave because "teenagers aren't allowed in the store." They let me stay after I showed my ID. (I'm 21.) I walked around briefly with my friend but being told to leave from entering had soured the taste so I left. As I was leaving, a female associate was bad mouthing me and my friend to her coworker. Given the other reviews I've seen at this location about "watching" black cusomers over the radio, I assume discrimation, may it be racism or ageism is commonplace at this loaction.
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May 2023 by Kim C.
There was an error with my delivery order (door dash). I was notified right away even before a wrong order was delivered. I told them it was no rush to deliver the correct item, however within an hr, an employee came all the way to drop it off. Very good customer service.
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March 2023 by Karen N.
I have stopped in At Home a handful of times. The store is very large and has lots of merchandise, but I have yet to find something to purchase. There is a large variety, but the merchandise seems cheap and reminds me if an outlet store. For the most part the items are organized by category, i.e kitchen, garden, etc.
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March 2023 by Neena O
Nice variety of items however it's on the expensive side. And many of the things you can find for way less going to homegoods.
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January 2023 by Nikki Hampton
I really like this store. It's organized so well and there are plenty of items to choose from for your home.
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January 2023 by Maggie Robertson
My recent experience at At Home will be the reason I never shop at the establishment again. I purchased a tree bag and ornament organizer after the Christmas holiday. Today, December 31st, I decided to return the ornament organizer item as I found a similar product at another store. The purchase price for the item was $8.49. At the time of purchase my cashier informed me that the item is not apart of the current 50% Christmas sale. I said no problem, I wasn’t really expecting it to be as most storage does not go on sale after Christmas. Today when making my return the manager offered me $1 and some change back and said that’s all he could do. He informed me that the store now has a policy that says sale Christmas items will have to be returned at 50% off. He said my receipt states that Christmas items returned after the 25th will be returned at the current price. A few issues with this— the item was purchased after Christmas and my cashier informed me at purchase this item was not apart of the Christmas items or sale. 2. The items current price is not $1. He also stated this policy was new and the cashier didn’t know at time of purchase. So somehow this is still my fault.The manager assisting was named mike and was completely rude and unhelpful. His response was yes the return price doesn’t make sense but that’s what the computer is telling me. Even if I still had to get the current price- the current price of them item is not $1 which is what he was trying to give me back.Will certainty not be returning to shop here.
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December 2022 by Vinnie Paul
Don't buy their black coated silverware? I bought black coated silverware about a year ago. It's dishwasher safe but most of them have coating that is coming off. Badly! And not just on the areas that get used. The handles have finish that is coming off. Brought them in and told manager I realize it's a year later but you don't expect to replace silverware every year. My mother has sliverware that is 25 years old. The manager wrote me off and said they don't carry that and sounded like he didn't believe I bought them there. I went and found the product on the shelf and went back to him and he finally said he would replace them for me but was still hesitant because of the time.
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December 2022 by Ron Schwerdt
Went there looking for a few items but they are kind of pricey so I ended up going somewhere else for my items I needed.
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November 2022 by Lauren Saunders
The range of style is great, but the quality is lacking on a lot of items.
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September 2022 by Cole Coleman
Unpleasant experience. I was at the cash register and over the cashier's radio I hear, "watch that one". What! Wow! I had been shopping in the store for over an hour, during early morning hours and the store was nearly empty. I have never stolen or robbed anyone before, but MAYBE there's a first time for everything for a full gray haired, Black senior citizen. The cashier quickly turned the radio off and became uncomfortable. Couldn't look me in the eye. Im so tired of this. Shame on you!
